Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daniella Leon

Mesa,AZ

Summary

Well-qualified Beauty Advisor familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.

Overview

2
2
years of professional experience

Work History

Beauty Advisor

SEPHORA At Kohl's
11.2022 - Current
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
  • Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Contributed to inventory management by accurately tracking stock levels and placing timely orders for replenishment.
  • Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
  • Actively promoted store events and promotions to encourage customer participation and drive sales growth.
  • Maintained counter and display areas for cleanliness and organization.
  • Identified skin and hair needs of customers to provide assistance in choosing best products.
  • Processed payments, entering sales in register for prompt customer service.
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
  • Trained new staff in product knowledge and customer service protocols.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Followed up with customers to increase satisfaction with purchases and services.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Recommended complementary purchases to customers, increasing revenue.
  • Monitored customers for signs of security concerns and escalated issues to management.

Retail Sales Associate

T.J. Maxx & HomeGoods
02.2022 - 11.2022
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Trained and supervised new employees to use selling strategies and apply best practices.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Education

Associate of Applied Science - Fashion Merchandising

Maricopa Community Colleges - Mesa Community College
Mesa, AZ
05.2026

High School Diploma -

Mesa High School
Mesa, AZ
05.2021

Skills

  • Customer Service
  • Display arrangements
  • Brand Promotion
  • Event Promotion
  • Brand Awareness
  • Quality Assurance
  • Personalized recommendations
  • Retail Merchandising
  • Customer Assistance
  • Store Organization
  • Customer Engagement
  • Payment Processing

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Beauty Advisor

SEPHORA At Kohl's
11.2022 - Current

Retail Sales Associate

T.J. Maxx & HomeGoods
02.2022 - 11.2022

Associate of Applied Science - Fashion Merchandising

Maricopa Community Colleges - Mesa Community College

High School Diploma -

Mesa High School

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Daniella Leon