Daniella Londono
Portland
Summary
Experienced professional with a background in client coordination, project management, and creative direction. Seeking a remote coordinating role to apply organizational and multitasking skills developed in my various creative and corporate roles.
Overview
5
5
years of professional experience
Work History
Owner & Creative Director
Earthee Studios
05.2024 - Current
- Company Overview: holistic beauty spa & apothecary
- Directed all aspects of spa operations, including client scheduling, service protocols, and product development for the herbal apothecary
- Led creative direction for photoshoots, social media content, and marketing strategies, successfully increasing client engagement and sales
- Organized and hosted monthly community events, collaborating with local businesses and managing event logistics to increase brand awareness
- Designed and maintained the spa's website, enhancing user experience for booking appointments and product sales
- Maintained role of lead esthetician, ensuring excellent client service and a positive spa environment
Hospitality & Service Roles
Various High-End Restaurants
09.2020 - Current
- Lead server at various high-end restaurants including James Beard Award-Winning Uni Boston, Han Oak & Quaintrelle
- Delivered personalized service in fine dining settings, including restaurants with tasting menus and wine pairings, ensuring an exceptional experience for each guest
- Managed multiple tables in high-pressure environments, coordinating seamlessly with the culinary team to meet guests' needs and exceed expectations
- Developed a deep knowledge of food and wine pairings, contributing to an elevated dining experience through detailed menu explanations and wine recommendations
- Contributed to the restaurant's success by providing top-tier service and maintaining a professional and efficient atmosphere
UK Client Account Coordinator
Fisher Investments
09.2019 - 09.2020
- Managed asset transfers and coordinated onboarding processes for up to 80 international clients, with a focus on clients in the UK, ensuring accuracy and timeliness in all financial transactions
- Acted as the primary point of contact for clients, providing exceptional customer service and addressing inquiries across multiple time zones
- Managed a full client book, ensuring all necessary documentation was completed and maintained, and all assets were transferred smoothly and on time
- Worked with internal teams and external stakeholders to ensure timely resolution of issues and successful project completion
- Coordinated client onboarding and asset transfer processes, ensuring seamless communication and transparency in an international context
Education
Esthetics License -
Beau Monde Academy
Portland, OR05.2024
Bachelors of Arts - International Relations
Boston University
05-2020
Skills
- Project Management: Strong experience in managing multiple projects simultaneously, ensuring deadlines and expectations are met
- Client Relationship Management: Proven ability to develop and maintain strong, long-term client relationships in both creative and corporate environments
- Creative Direction: Expertise in social media content creation, photoshoots, and website design
- Event Coordination: Skilled in organizing and hosting both small and large-scale community events, including collaboration with local businesses
- Team Leadership & Training: Experience in managing teams, providing guidance, and fostering collaboration in fast-paced settings
- Communication: Excellent written and verbal communication skills, adept at interacting with clients, stakeholders, and teams
- Multitasking & Organization: Highly organized and able to handle competing priorities in remote and fast-paced environments
- Technology Proficiencies: Familiar with project management tools, CRM software, Google Suite, Zoom, Slack, and social media platforms
Locations
- Portland, OR
- Miami, FL
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Limited Working
Timeline
Owner & Creative Director
Earthee Studios
05.2024 - Current
Hospitality & Service Roles
Various High-End Restaurants
09.2020 - Current
UK Client Account Coordinator
Fisher Investments
09.2019 - 09.2020
Esthetics License -
Beau Monde Academy
Bachelors of Arts - International Relations
Boston University
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