Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniella Magallon

Palm Desert,CA

Summary

Personable professional with excellent customer service skills. Strengths in building and maintaining relationships, in fast-paced settings. Team player with exceptional listening and critical thinking skills.

Overview

7
7
years of professional experience

Work History

Customer Service Manager/Department Lead

Hobby Lobby
06.2018 - 04.2024
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Supervised cashiers and assessed performances to determine training needs.
  • Managed inventory levels effectively, reducing overstock and excess inventory costs while maintaining product availability.
  • Worked different stations to provide optimal coverage and meet production goals.

Floor Support/ Cashier

Macy's
10.2017 - 03.2018
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Managed time efficiently in order to complete all tasks within deadlines during busy seasonal period.

Education

No Degree - Phlebotomy Tech

Phlebotomy Training Specialists
Palm Desert, CA
05.2024

High School Diploma -

Pioneer Valley High School
Santa Maria, CA
06.2015

Skills

  • Time management
  • Customer-focused
  • Teamwork and Collaboration
  • Microsoft Outlook, Word, and Excel
  • Fluent in English and Spanish
  • Inventory Control

Timeline

Customer Service Manager/Department Lead

Hobby Lobby
06.2018 - 04.2024

Floor Support/ Cashier

Macy's
10.2017 - 03.2018

No Degree - Phlebotomy Tech

Phlebotomy Training Specialists

High School Diploma -

Pioneer Valley High School
Daniella Magallon