Daniella Pierret

• During my 5.5 years at Esperanza Health Center, I worked in 3 significant roles, 2 of which were promotions
• These roles were Clerical Assistant, HIV Prevention Project Coordinator, and Community Health & Wellness Department Coordinator
• I assisted clinicians administratively, worked alongside patients through appointment scheduling, referral tracking, self-pay management services, and strong customer service
• I was then promoted to manage an HIV prevention grant which allowed me to supervise employees, develop new workflows and train clinicians, develop data and manage reports, and build relationships with at-risk patients
• Lastly, I was then promoted to Community Health & Wellness Department Coordinator where I managed all administrative functions of the department which included managing over 74 grants
• Esperanza's heart for Philadelphia is what kept me in this city for so long
• Here is a snippet of their work below: At Esperanza Health Center, we seek to provide high-quality, affordable healthcare in Jesus' name, and we are committed to the promotion of our community's health and well-being
• We do this by providing holistic care for our patients/care that looks at the needs of the whole person, including physical, social, emotional, and spiritual well-being
• Ensuring that care is available and affordable to all, without regard for economic or social status or ability to pay
• As a Patient-Centered Medical Home, we are developing partnerships with each of our patients to pursue total health
• Working together with the Church and local organizations to bring healing and wholeness to our North Philadelphia community.

• Managed standards of a 21st Century out of school program
• Oversaw 7- afterschool programs under the supervision of PAA at Non-Profit
• Assisted in Professional Development days for teaching artists
• Supervised over 40 teaching artists
• Worked alongside Philadelphia Public School faculty to improve statewide testing
• Assisted PAA in grant writing
• Strategized on community and parent engagement functions.

• Lead and oversee the program
• After school program coordinator and behavior specialist
• In charge of the operations of the program
• Mediated behavioral issues between students
• Strategized ideas and opportunities for improvement with the leadership team
• Looked over lesson plans to stay within Grant requirements.

Responsible for the administrative aspects of one to two physicians within the practice with major clinical and procedural focus, research, and other duties. Tech savvy individual with high organizational skills, excellent communication skills, and critical thinking. Leadership capabilities. Very heavy call volume practice. Cross covering additional physicians in the practice, as needed. Duties are to coordinate patient related activity for both outpatient visits and procedures. This includes: triaging telephone calls, taking messages, and providing information to internal and external customers; scheduling outpatient appointments, surgeries/procedures, outpatient diagnostic tests, and admissions as requested; obtaining procedural and medical authorizations; preparing and processing billing, and preparing and processing correspondence.

• Providing administrative/secretarial support to the department chair and over 40 Physicians and Physician Assistants in the department of Internal Medicine
• Creating and maintaining various master schedules for the division of Hospital Medicine
• Scheduling meetings and communicating with outside vendors
• Managing payroll for over 40 physicians and managing purchase orders and processing of invoices
• Coordinating travel arrangements, creating check requests, purchasing requisitions, and other forms
• Attending meetings and taking minutes as needed
• Typing and/or creating letters, memos, agendas, minutes, reports, spreadsheets, policies, requests for information, transmittal of information, etc
• Handling phone, email, and postal mail inquiries from insurers
• Meeting and greeting clients, visitors, employees that enter administrative suite.