Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Daniella Redding

Virginia Beach,VA

Summary

Compassionate care technician with extensive experience in patient care and support. Proven ability to communicate effectively and multitask in fast-paced environments. Contributed to team-based healthcare delivery, resulting in improved patient outcomes.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Personal Care Aid

Victorious Angels
Portsmouth, VA
11.2024 - Current
  • Administered prescribed medications to patients per nursing protocols.
  • Responded promptly to emergencies, delivering appropriate interventions.
  • Assisted in implementing individualized patient care plans for optimal outcomes.
  • Tracked supplies used during patient treatments to ensure efficient inventory management.
  • Supported nursing staff with patient care, including bathing and dressing.

Facility Manager

One Care
Norfolk, VA
11.2020 - 07.2024
  • Developed processes that enhanced operational efficiency across facility departments.
  • Resolved customer complaints related to facility matters promptly and effectively.
  • Monitored inventory levels to ensure optimal supply availability for operations.
  • Reviewed work orders for accuracy and compliance with safety regulations.
  • Recruited, trained, and managed staff performance for daily operations.

Home Daycare Provider

Nana's Daycare
Chesapeake, VA
04.2010 - 07.2020
  • Planned and implemented age-appropriate activities including arts, crafts, music, and outdoor play.
  • Developed engaging lesson plans to promote physical, social, emotional, and cognitive growth.
  • Maintained detailed records of attendance, meals served, naps taken, and other care-related information.
  • Regularly managed oversight of over 20 children to ensure safety and engagement.
  • Observed children's behavior and development, reporting concerns to parents or guardians.

Private Caregiver

Sheila Hayes
05.2005 - 02.2010
  • Facilitated collaboration among physicians, nurses, families, and healthcare professionals to enhance patient care.
  • Developed individualized care plans tailored to client needs and preferences.
  • Organized medication reminders for clients with multiple prescriptions throughout the day.
  • Transported clients to essential appointments, including doctor visits and grocery shopping.
  • Executed light housekeeping tasks, including laundry, tidying living spaces, and changing bed linens.

Customer Service Representative

Kaiser Permanente
Vallejo, CA
06.1999 - 03.2005
  • Identified opportunities to enhance customer service processes and recommended actionable changes.
  • Assisted customers with product selection, order processing, billing, returns, exchanges, and technical support.
  • Executed administrative tasks including filing documents, updating databases, and generating reports.
  • Cultivated strong customer relationships through personalized assistance and dedicated support.
  • De-escalated challenging customer issues while maintaining a calm and friendly demeanor.

Education

Healthcare Management - Healthcare Administration

Colorado Technical University
Colorado Springs, CO

Skills

  • Patient care
  • Healthcare compliance
  • Medical record management
  • Data analysis
  • Operational efficiency
  • Team collaboration
  • HIPAA compliance
  • Client communication
  • Problem-solving
  • Organizational skills
  • Active listening
  • Professionalism

Certification

Personal Care Aid Certification

Timeline

Personal Care Aid

Victorious Angels
11.2024 - Current

Facility Manager

One Care
11.2020 - 07.2024

Home Daycare Provider

Nana's Daycare
04.2010 - 07.2020

Private Caregiver

Sheila Hayes
05.2005 - 02.2010

Customer Service Representative

Kaiser Permanente
06.1999 - 03.2005

Healthcare Management - Healthcare Administration

Colorado Technical University

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