Summary
Overview
Work History
Education
Skills
Websites
Technical Acumen
Certification
Work Availability
Software
Quote
Timeline
AdministrativeAssistant
Daniella Sharpe

Daniella Sharpe

Charlotte,NC

Summary

As an MBA graduate with honors in Business Management and HR, Offer strong problem-solving abilities and relentless dedication. Expertise covers Staffing, Full-cycle Recruiting, Talent Acquisition, and HR Administration, supported by proficiency in HRIS platforms like Workday and Oracle. With advanced skills in payroll software and effective management of workplace competencies and benefits inventory, being poised to elevate HR performance within any organization.

Overview

5
5
years of professional experience
22
22
Certification

Work History

Security Specialist, HRIS

Concentrix
05.2024 - Current

The HRIS Specialist evaluates, analyzes, implements, and administers HRIS solutions that use technologies, data, and analytics to improve business performance, enhance organizational and HR performance, and support the companies HRIS strategy.

  • Perform reporting, troubleshooting, system testing, stakeholder request paperwork, data audits, and special projects for the company's HRIS solutions.
  • Analyze and report HRIS data to help management make decisions, track improvement requests, and create clear results graphics.
  • Develop innovative, proactive HRIS solutions and train stakeholders to support the organization's strategy.
  • Quickly resolve complex business issues and HRIS requests.
    Manage, analyze, and publish critical HRIS indicators, including Workday reports, to help management make decisions.
  • Providing assistance with HRIS project design, configuration, testing, release management, and training.
  • Loading HRIS data quickly and accurately.
  • Excellent writing and speaking.
  • Microsoft Office-savvy.
  • Successful multitasking, prioritizing, and meeting deadlines.
    Self-motivated and pressure tolerant.
  • Details-oriented.
  • Build relationships with professionalism.
  • Collaborated with IT department to troubleshoot technical issues, ensuring uninterrupted access to the HRIS system.
  • Created and implemented security network framework across devices.

Benefits Specialist, HRIS-2

Concentrix
09.2022 - 05.2024

Analyzed and implemented the company's HRIS solutions, including reporting, troubleshooting, system testing, stakeholder request documentation, data audits, and identifying Workday and special project improvement opportunities.

  • Collected, maintained, analyzed, and reported on various HRIS data and HRIS metrics to help management make decisions, monitor enhancement requests, Workday reports and create simple visuals to communicate findings.
  • Collaborated with stakeholders to implement innovative, creative, and proactive HRIS solutions and training that aligned with organization's strategies.
  • Swiftly responded to HRIS requests in different areas and resolved complex business issues.
  • HRIS project responsibilities include planning, configuring, testing, administering new releases, utilizing SAAS systems and HR technology, and training.
  • Rapid and accurate HRIS data load processing.
  • Maintained compliance with federal regulations regarding FMLA, ADA, and other employee benefit laws.

People Solutions/Claims Specialist III

Walmart
12.2021 - 10.2022
  • Include unemployment claim processing, data entry, and customer service.
  • Implemented HR procedures
  • Determine and manage employee development.
  • Used Workday, Sedgwick, People Bot, ELT, GTA (timesheets), and Sovran.
  • Working with Equifax gives us claims to process and detailed legal and medical documentation.
  • When processing detailed unemployment requests from employees, worked with legal team, Sedgwick, and worker's compensation to ensure compliance with company regulations and laws.
  • Investigated and resolved employee complaints and disputes
  • Experience with Disabled Americans Act, Family and Medical Leave Act, and other disability laws in each state handle claims.
  • Claims processing efficiency improved.
  • Thorough investigations and policy interpretation reduced claim processing errors.
  • Optimized claims handling with cross-functional teams, increasing productivity.
  • Kept claim files updated and submitted all paperwork on time to ensure accuracy.

Human Resources Specialist (Contract)

Walmart
06.2021 - 12.2021
  • This position requires unemployment claim processing, data entry, and excellent customer service.
  • Strategized and implemented HR procedures to ensure efficiency and compliance.
  • Assess and monitor employee development.
  • Using Workday, Sedgwick, People Bot, ELT, GTA (timesheets), Sovran, SAAS and HR tech.
  • Equifax provides claims processing and legal and medical documentation.
  • Worked closely with Sedgwick, legal team, and worker's compensation to ensure compensation and benefits met company policies and laws, addressing complex staff requests. Also met specifications by aligning the data.
  • Investigated and settled employee disputes on Disabled Americans Act, Family and Medical Leave Act, and state disability laws. Extensive experience with these law claims.
  • Handled employee benefit questions.
  • Regular HR audits verify personnel, payroll, and benefit enrollment data.
  • Maintaining personnel records and statistical data accurately and in accordance with regulations.

Education

Bachelor of Arts - Criminal Justice

Livingstone College
Salisbury, NC
05.2012

MBA - Human Resources

Southern New Hampshire University
Hooksett, NH
05.2024

Skills

  • Access Control
  • Incident Response
  • Absence Management
  • Issue Resolution
  • Workday Configuration
  • System Testing
  • Time tracking
  • Process Documentation
  • Security Operations Experience
  • Compensation and Benefits
  • Claim Verifications
  • Human Resource Management
  • HRIS Applications
  • HR Systems
  • Microsoft Excel
  • Benefits Administration
  • HR Support
  • Dashboard Development
  • Termination Procedures
  • Workplace Safety
  • Microsoft Office
  • SAP HR
  • Test and Optimize Systems
  • Leave of Absence Transitions
  • In-Person and Telephone Interviewing
  • Decision-Making
  • Teambuilding
  • Data Entry
  • Organization and Time Management
  • Planning and Coordination
  • Attention to Detail
  • Teamwork and Collaboration
  • Flexible and Adaptable
  • Self-Motivated

Technical Acumen

  • Microsoft Office
  • Data Audits
  • HRIS Project Contributions
  • ServiceNow
  • Oracle
  • ATS
  • PeopleSoft
  • ADP
  • Strategic Communications
  • Analyze Information
  • Workday
  • IOS system
  • SAAS systems and HR technology

Certification

  • Time Management tips for time crunched professionals
  • Expert Insights on Discovering Your Strengths
  • The Process of Strategy Formulation
  • HubSpot Inbound Marketing Certification
  • Inclusion During Difficult Times
  • Microsoft Power BI - Use Advanced Calculations with DAX Formulas
  • Customers, Suppliers and Supply Chain Management
  • Coaching and Mentoring
  • Time Management tips for time crunched professionals

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Workday

SAP SuccessFactors

Windows

Android

MacOS

Quote

You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.
Sara Teasdale

Timeline

Security Specialist, HRIS

Concentrix
05.2024 - Current

Benefits Specialist, HRIS-2

Concentrix
09.2022 - 05.2024

People Solutions/Claims Specialist III

Walmart
12.2021 - 10.2022

Human Resources Specialist (Contract)

Walmart
06.2021 - 12.2021

Bachelor of Arts - Criminal Justice

Livingstone College

MBA - Human Resources

Southern New Hampshire University
Daniella Sharpe