Daniella Svitukhova

Coordinated publishing projects from acquisition to production, managing timelines, budgets, and resources to ensure timely publication. Maintained relationships with authors, handled contract negotiations, and provided support throughout the publishing process. Worked with sales and marketing teams to develop promotional strategies and support the sales process for new and existing titles.

Led the store in achieving sales targets, provided exceptional customer service, and resolved customer issues efficiently.

Supervised and trained staff, created work schedules, and conducted performance evaluations to maintain a motivated and effective team.Implemented merchandising strategies to optimize product presentation and enhanced the shopping experience.
Managed daily financial operations, including cash handling, budgeting, and financial reporting to maintain accurate and up-to-date financial records.

Oversaw daily operations, including opening and closing procedures, equipment maintenance, and ensuring the facility was safe and clean. Digital Systems and Technology: Proficient in Outlook and MS Office Suite (Word, Excel, etc.). Utilized management software for booking, membership tracking, and scheduling.