Daniella Velasco
San Antonio,TX
Summary
I am a passionate individual with the drive to work and to never give up. I am an incredibly open person to innovative ideas and ways to get things done. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Food Service Representative
H-E-B
02.2023 - Current
- Boosted sales through upselling menu items and suggesting daily specials to patrons.
- Balanced multiple orders simultaneously while maintaining attention to detail for accuracy in each fruit bowl made.
- Ensured compliance with local health regulations by diligently following established food handling guidelines during all aspects of meal preparation and service.
- Reduced food waste by effectively managing inventory levels and implementing proper storage techniques.
Cashier
H-E-B
08.2021 - 02.2023
- Always greeted customers, having amazing hospitality.
- Performed cash, card and check transactions to complete customer purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
Restaurant Team Member
Whataburger
01.2021 - 08.2022
- Greeted customers and answered inquiries regarding menu items and specials.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Improved overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
Education
Associate of Science - Civil Engineering
ST. PHILLIPS COLLEGE
1801 Martin Luther King Dr, San Antonio, TX 7820305.2024
High School Diploma -
Thomas Edison High School
701 Santa Monica St, San Antonio, TX 7821206.2022
Skills
- Great hospitality
- Always ready to work
- Fluent in Spanish & English
- Team Player
- Punctuality
- Active Listening
- Excellent Communication
Activities
I have a high passion to work and always be ready for the next thing ahead. I am currently in a soccer league and am the team captain of it. I am also fluent in Spanish. I have just graduated from high school and currently am in college studying to become a Civil Engineer.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Food Service Representative
H-E-B
02.2023 - Current
Cashier
H-E-B
08.2021 - 02.2023
Restaurant Team Member
Whataburger
01.2021 - 08.2022
Associate of Science - Civil Engineering
ST. PHILLIPS COLLEGE
High School Diploma -
Thomas Edison High School