Daniella Venditti
Tampa,FL
Summary
Dedicated professional with a proven track record of exceptional customer service and organizational skills, honed across roles from Server at Wing House to Front Desk Receptionist at Sen Beauty. Excelled in creating welcoming environments, enhancing guest retention, and streamlining scheduling processes. Adept at balancing multiple priorities with a strong work ethic and effective communication, ensuring operational excellence and positive client interactions.
Overview
4
4
years of professional experience
Work History
Server
Wing House
06.2024 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Nanny
Jennifer Johnson
08.2023 - 06.2024
- Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Assisted with light housekeeping duties as well as running errands.
Front Desk Receptionist
Sen Beauty
01.2022 - 07.2023
- Increased guest retention by maintaining a welcoming and organized reception area.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Completed data entry and filing to keep records updated for easy retrieval.
- Confirmed appointments, communicated with clients, and updated client records.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected, fees, and payments.
- Scheduled, coordinated and confirmed appointments and meetings.
- Made sure all Nail techs at the end of the week had all their hours in for payroll.
Hostess
The Mill
02.2021 - 03.2023
- Answered phone calls to take orders, give information and document reservations.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Completed daily side work and opening and closing duties without fail for weekend brunches.
- Answered customer questions about hours, seating, and menu information.
Education
Dental Hygiene - Dental Hygiene Program
Hillsborough Community College
Tampa, FL05-2027
High School Diploma -
Jefferson High School
Tampa, FL05-2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Memory retention
- Verbal and written communication
- Scheduling appointments
- Office Administration
Timeline
Server
Wing House
06.2024 - Current
Nanny
Jennifer Johnson
08.2023 - 06.2024
Front Desk Receptionist
Sen Beauty
01.2022 - 07.2023
Hostess
The Mill
02.2021 - 03.2023
Dental Hygiene - Dental Hygiene Program
Hillsborough Community College
High School Diploma -
Jefferson High School
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