Coordinator/ Customer Service
Jb Trucker
2016 - 2024
- Oversaw daily store operations, ensuring optimal inventory management and product placement.
- Trained and developed team members to enhance customer service and operational efficiency.
- Implemented promotional strategies to increase sales and attract new customers.
- Monitored financial performance, managing budgets to reduce costs while maintaining service quality.
- Analyzed sales data to identify trends, adjusting inventory levels accordingly for improved profitability.
- Coordinated merchandise displays to maximize visual appeal and drive customer engagement.
- Fostered a positive work environment, encouraging teamwork and maintaining high employee morale.
- Ensured compliance with safety standards and company policies for a secure shopping experience.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.