Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniella E. Gonzalez

Emporia,USA

Summary

Experienced in leadership and teamwork, with a genuine eagerness to learn and grow in dynamic settings. Adaptable in managing operational processes and problem-solving in high-paced environments, thriving under pressure. Ready to utilize and enhance organizational and communication skills to contribute effectively to any team or organization.

Overview

3
3
years of professional experience

Work History

Part Time Shift Leader

Five Below
08.2024 - Current
  • Helped the preparation of setting up the store before the Grand opening. Stocked shelves with limited time.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Assistant Manager

Dollar Tree
02.2023 - 03.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Analyzed sales data to identify trends and adjust inventory orders accordingly.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Implemented loss prevention strategies, significantly reducing shrinkage.

Crew Member

Mcdonalds
04.2022 - 09.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Operated cash register to ring up final bill and process various forms of payment.

Education

High School diploma -

Emporia, Kansas
05.2023

Skills

  • Time Management
  • Great Work Ethic
  • Mathematical Skills
  • Project Management
  • Skills Management
  • Point of Sales System
  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Strong verbal and written communication

Timeline

Part Time Shift Leader

Five Below
08.2024 - Current

Assistant Manager

Dollar Tree
02.2023 - 03.2024

Crew Member

Mcdonalds
04.2022 - 09.2023

High School diploma -

Similar Profiles

CREATE PROFILE