Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
On Site Property Manager
Bella Vista Properties LLC.
08.2023 - Current
Called and Received phone calls to & from prospective tenants to schedule appointments for them to view rental properties
Scheduled move-in dates with future tenants, receive and verify tenants’ deposit and first month’s rent of said rental unit
Prioritized repair and maintenance issues and any other urgent concerns tenants may have
Conducted thorough background checks on prospective tenants, maintaining a high quality resident profile at the property.
Implemented streamlined processes for rent collection, resulting in reduced late payments.
Ensured legal compliance by keeping up-to-date on local laws and regulations pertaining to property management.
Assisted in the resolution of conflicts among residents by mediating disputes in a professional manner.
Shift Lead
Little Star Solano, 1100 Group LLC
06.2022 - 07.2024
Answer customers’ questions and complainants regarding orders both in person and over the phone
Verify that store employees finish required tasks before they clock-out of their shift
Calculate labor costs to determine whether the store was over or under labor goal for the day.
Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Completed daily financial activities and prepared weekly reports for management to inform decision-making.
Research Assistant
University of california, Berkeley, Undergraduate Research Apprenticeship Program for the Department of Native American Studies
08.2020 - 01.2022
Aided in the research of the 19th Century Bay Area Native American Outing Program
Examined how the Bay Area Outing Program and California Government perpetuated the separation of Native American mothers and their children
Federal legislation policies that enabled the Bay Area Outing program to be created
Executed Archival Research by analyzing legal and county social work documents
Organized research materials, maintaining a well-ordered workspace conducive to productivity.
Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
Contributed to the publication of research articles in peer-reviewed journals, showcasing expertise in various topics.
Synthesized complex information into clear summaries to make findings accessible to diverse audiences.
Utilized advanced analytical software to analyze data sets.
Student Counselor
University of california, Berkeley, Incarcerated Scholars Program
06.2020 - 12.2021
Advocate for incarcerated and formerly incarcerated students to be able to have re-entry access to universities
Created academic advising plans with students, & researched universities and majors that are accessible to re- entry students
Perform transcript analysis for incarcerated students
Aided students in the University of California Application Process.
Enhanced student well-being by providing individualized support and guidance through regular counseling sessions
Public Service Student Internship Program Director
University of California, Berkeley, Public Service Center
05.2018 - 06.2020
Designed and facilitated bi-weekly training on social justice in relation to the student’s internships
Conducted site visits to monitor student progress with their internship and provide mentorship
Created reflection assignments for students, tracked student’s internship hours, generated monthly newsletters for the intern supervisors, hired and trained the new assistant program director for the upcoming school year.
Coordinated with academic institutions to ensure alignment between coursework requirements and internship experiences.
Mentored individual interns as they navigated their personal career paths, offering guidance on goal-setting and decision-making processes.
Enhanced intern engagement by implementing comprehensive orientation programs and workshops.
Student Counselor
Bay Area Community Resources
09.2017 - 05.2019
Served as an academic and career counselor for high school students who were labeled “at risk” youth, worked with groups of 15 students to oversee their completion of FAFSA, Dream Act, and college applications
Communicated with parents to ensure they could provide documentation for financial aid and Dream Act applications
Ensured students were on track to graduate high school
Networked with teachers and counselors to create new ways to inspire students.
Supported college-bound seniors in researching potential schools, completing applications, writing essays, navigating financial aid processes, and making informed decisions about higher education opportunities.
Administrative Assistant
National Writing Project
05.2018 - 08.2018
Monitored student academic progress through survey collections and responses
Researched relevant issues related to education inequality in K-12 education systems.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Customer Service Representative
Check Center Agencies
02.2017 - 03.2018
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Responded to customer requests for products, services, and company information.
performed financial Soft inquiries on potential customers to verify loan eligibility
executed short term loans for customers to prevent fraudulent activity to prevent possible financial losses for company
Extended Opportunity Program Services
Contra Costa Community College
04.2014 - 01.2017
Assisted first generation, low-income students, formerly incarcerated students & single parent students with their Extended Opportunity Program Services and FAFSA applications
Recommended other programs such as tutoring services, work study jobs, transfer alliance counselors, disabled students services program, the school’s food pantry, etc depending on the specific student’s needs
Scheduled counseling appointments, verified book grants for students, maintained contact with students to remind them about mandatory deadlines and paperwork necessary for program and book grant continuation
Filed and Archived students’ applications and their required documentation for the program.
Education
Bachelor of Arts - Legal Studies & Ethnic Studies
University of California Berkeley
Berkeley, California
Associate Degree - Liberal Arts and Science
Contra Costa Community College
San Pablo, California
Skills
6 years experience in legal research and policies
8 years of administrative roles throughout professional careerSkillful in assisting clients to fulfill, review & submit basic legal documents
Excellent social engagement & management skills
Detail-oriented and highly organized
Adept in collaborating with colleagues to complete work related projects
Extremely proficient in: MS word, MS Outlook, MS Excel, Adobe Photoshop, Adobe Reader & Acrobat, Zoom, Power Point
Capacity to quickly learn new office internet & software programs and applications
Always foster positive attitudes in the workplace
Timeline
On Site Property Manager
Bella Vista Properties LLC.
08.2023 - Current
Shift Lead
Little Star Solano, 1100 Group LLC
06.2022 - 07.2024
Research Assistant
University of california, Berkeley, Undergraduate Research Apprenticeship Program for the Department of Native American Studies
08.2020 - 01.2022
Student Counselor
University of california, Berkeley, Incarcerated Scholars Program
06.2020 - 12.2021
Public Service Student Internship Program Director
University of California, Berkeley, Public Service Center
05.2018 - 06.2020
Administrative Assistant
National Writing Project
05.2018 - 08.2018
Student Counselor
Bay Area Community Resources
09.2017 - 05.2019
Customer Service Representative
Check Center Agencies
02.2017 - 03.2018
Extended Opportunity Program Services
Contra Costa Community College
04.2014 - 01.2017
Bachelor of Arts - Legal Studies & Ethnic Studies
University of California Berkeley
Associate Degree - Liberal Arts and Science
Contra Costa Community College
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