DANIELLE AARON MUHAMMAD
Fresno,CA
Summary
Results-driven professional with expertise in team leadership and employee training in retail operations. Proficient in compliance monitoring and conflict resolution, leading to improved store performance and strengthened customer relationships.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Kohl's Department Store
Fresno, California
02.2024 - Current
- Oversaw all store operations, providing leadership to enhance customer service standards.
- Managed daily inventory levels exceeding 200,000 units to ensure optimal stock availability.
- Monitored sales floor activities for strict compliance with policies and procedures.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Implemented effective merchandising strategies, including product placement and pricing adjustments.
- Maintained a clean and organized store environment to promote positive shopping experiences.
- Analyzed sales and inventory data to identify improvements and maximize profitability.
- Managed staffing processes, including scheduling, hiring, and training of new employees.
- Consistently met or exceeded store credit metrics of 5% and rewards metrics of 30%.
Human Resource Administrative Assistant
Fresno EOC
Fresno
08.2023 - 01.2024
- Facilitated communication between Human Resource Director and various departments to enhance collaboration.
- Assisted in onboarding new employees to ensure compliance with company policies.
- Maintained and updated employee records in HR databases for accuracy.
- Responded to employee inquiries regarding benefits and company procedures in a timely manner.
- Scheduled appointments and meetings to address personnel issues effectively.
- Supported employee termination processes to promote consistency and minimize discrimination claims.
- Created Standard Operating Procedures documents for HR administrative functions to standardize operations.
- Coordinated preparation and distribution of company merchandise and supplies efficiently.
Education
BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION
CALIFORNIA STATE UNIVERSITY FRESNO
Fresno, CA12.2023
ASSOCIATE IN SCIENCE - BUSINESS ADMINISTRATION
FRESNO CITY COLLEGE
Fresno, CA12.2021
Skills
- Cash handling
- Sales strategy and analysis
- Employee training and development
- Problem solving
- Time management
- Conflict resolution
- Team leadership
- Hiring and onboarding
- Performance management
- Effective communication
- Store operations
Awards And Acknowledgements
- Academic Dean's List, Fresno State - Fall 2022, Spring/Fall 2023
- Academic Dean's List, Fresno City College - Fall 2019, Spring/Fall 2020, Fall 2021
Certification
- Leader on Duty Certificate
References
References available upon request.
Timeline
Assistant Store Manager
Kohl's Department Store
02.2024 - Current
Human Resource Administrative Assistant
Fresno EOC
08.2023 - 01.2024
BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION
CALIFORNIA STATE UNIVERSITY FRESNO
ASSOCIATE IN SCIENCE - BUSINESS ADMINISTRATION
FRESNO CITY COLLEGE
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