Sharon Mack-Hicks
Lamar,SC
Summary
Hardworking team player with problem solving skills, effective teamwork, and respecting deadlines while providing administrative and entry level talents with the goal of proving myself and growing with the company. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Caregiver
Self-employeed
01.2019 - Current
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Correctional Officer
W, SC Department Of Corrections
04.2012 - 05.2018
- Tracked inmates through head counts, visitor logs and scheduled activities
- Booked new inmates into facility and processed inmates for release
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers
- Discussed with offenders links between criminal behavior and anger management problems or drug and alcohol abuse.
Patient Registration Representative
Carolina Pines Regional Medical Center
09.2007 - 05.2012
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties
- Imaged and scanned patient and registration documentation into electronic patient record via [System]
- Scheduled [Number]+ appointments using computerized calendars in [System]
- Accurately inputted patient and insurance information into company's computer system using [Software].
Education
High School Diploma -
Lamar High School
06.1992
Skills
- Time Management
- Patient Care
- Medication Administration
- Verbal and Written Communication Skills
- Compassionate Communication
- Multitasking and Organization
- Caregiver and Family Support
- Critical Thinking
- Data Entry Software
- Microsoft Word
- Microsoft Outlook
Timeline
Caregiver
Self-employeed
01.2019 - Current
Correctional Officer
W, SC Department Of Corrections
04.2012 - 05.2018
Patient Registration Representative
Carolina Pines Regional Medical Center
09.2007 - 05.2012
High School Diploma -
Lamar High School
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