Danielle Adams
Sugar Land
Summary
Detail-oriented professional with expertise in customer service and documentation management. Proven ability to streamline processes and enhance client satisfaction.
Overview
8
8
years of professional experience
Work History
Point of Sale Associate
HEB Grocery Store
Houston
09.2022 - Current
- Facilitated customer inquiries and delivered accurate product information.
- Maintained organization and cleanliness of checkout area and store displays.
- Operated cash register, processing customer transactions with efficiency.
Escrow Assistant
SourcePoint
Houston
11.2021 - 08.2022
- Managed escrow documentation to ensure compliance with legal standards.
- Coordinated communication among clients, agents, and lenders during escrow processes.
- Collaborated with title companies and stakeholders to resolve title issues efficiently.
Customer Service Representative
Riverway Business Services (NRG Energy)
Houston
02.2018 - 02.2022
- Facilitated successful outcomes during closing processes through effective support.
- Implemented best practices for document management to enhance organization.
- Resolved issues related to escrow accounts and transactions to ensure smooth operations.
Education
BBA -
Houston Baptist University
Houston, TXSkills
- Customer service
- Data analysis
- Project management
- Document management
- Financial reporting
- Cash handling
Timeline
Point of Sale Associate
HEB Grocery Store
09.2022 - Current
Escrow Assistant
SourcePoint
11.2021 - 08.2022
Customer Service Representative
Riverway Business Services (NRG Energy)
02.2018 - 02.2022
BBA -
Houston Baptist University