Summary
Overview
Work History
Skills
Timeline
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Danielle Aguilar

Covington,WA

Summary

High-energy server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Overview

3
3
years of professional experience

Work History

Server

HopsNDrops
Maple Valley, WA
12.2022 - Current
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Delivered food orders promptly and courteously.
  • Assisted in training new servers.
  • Stayed informed about daily specials, new menu items, promotions.

Server

IHOP
Kent, WA
03.2021 - 12.2022
  • Provided excellent customer service to ensure satisfaction.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Set up tables in between patrons to reduce wait times.
  • Filled condiments and napkin containers during slack periods.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Prepared checks, itemizing total meal costs and taxes.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Prepared drinks according to standard recipes.
  • Greeted guests and provided menus.

Skills

  • Safe Food Handling
  • Food Running
  • Guest Engagement
  • Order Accuracy
  • Food Safety Understanding
  • High-Volume Dining
  • Sales Techniques
  • Quality Control
  • Menu Knowledge

Timeline

Server

HopsNDrops
12.2022 - Current

Server

IHOP
03.2021 - 12.2022

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Danielle Aguilar