Summary
Overview
Work History
Skills
Timeline
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Danielle Aguilar

Seattle,WA

Summary

Highly organized and detail-oriented with a proven track record at HarrisBioMedical, adept in Microsoft Office Suite and possessing strong communication skills. Excelled in enhancing administrative processes, improving efficiency, and fostering customer relationships. Skilled in Dentrix, HR software Paycom, and adept at conflict resolution, demonstrating a significant impact on operational success. A dedicated and resourceful HR Assistant with experience supporting HR departments in various administrative functions.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

HarrisBioMedical
09.2022 - Current
  • Coordinate and manage calendars for 10 executives, ensuring accurate scheduling of meetings, appointments, and events.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Handle sensitive and confidential information with discretion and professionalism
  • Organized travel arrangements and prepared itineraries for business trips.
  • Create CE’s and BLS cards for clients and keep them on file for future reference for our clients and the state.
  • Create and deliver webinar links to clients who are receiving training via zoom.
  • Organize and schedule 140+ training courses a month and 2 monthly meetings.

HR Assistant

Steeler Inc
03.2022 - 09.2022
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Answered and redirected incoming phone calls for office.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Participated in job fairs to recruit new talent.
  • Created job descriptions on boards for vacant jobs.
  • Checked references for potential candidates.
  • Coordinated and scheduled on-site interviews, including arranging travel and accommodations for out-of-town candidates.
  • Maintained internal HRIS system by entering new employees, processing employee status changes, and updating compensation information.

Patient Access Representative

Kaiser Permanente
10.2021 - 03.2022
  • Schedule patient appointments and communicate any special instructions.
  • Applied administrative knowledge and courtesy to explain our services to patients.
  • Responded to inquiries by directing calls to appropriate personnel.
  • Compiled and maintained patient medical records to keep information complete and up-to-date.
  • Resolved customer complaints using established follow-up procedures.
  • Helped address client complaints through timely corrective actions and appropriate referrals.
  • Verified patient insurance eligibility and entered patient information into system.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Ensure compliance with all healthcare regulations, HIPAA guidelines, and confidentiality standards.

Scheduling and Billing Coordinator

Light Dental Studios
06.2019 - 10.2021
  • Coordinate patient follow-up visits, cancellations, and reschedules, maintaining an organized appointment calendar.
  • Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
  • Efficiently manage daily appointment scheduling for 4 dental providers, ensuring minimal scheduling conflicts and optimal time utilization.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Assist patients with inquiries about appointment availability, insurance, and treatment options.
  • Confirm patient appointments in advance and provide necessary reminders via phone, email, or text.
  • Address patient concerns and resolve issues related to scheduling, billing, insurance and treatment options in a professional manner.

Skills

  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Calendar and schedule management
  • Strong Communication Skills (Verbal & Written)
  • Dental Software Dentrix & Eaglesoft
  • Knowledge of Dental Terminology
  • WISHA/Infection Control/HIPAA Compliance & Confidentiality
  • HR Software Paycom
  • Recruitment and Talent Acquisition
  • Employee Relations and Conflict Resolution

Timeline

Administrative Assistant

HarrisBioMedical
09.2022 - Current

HR Assistant

Steeler Inc
03.2022 - 09.2022

Patient Access Representative

Kaiser Permanente
10.2021 - 03.2022

Scheduling and Billing Coordinator

Light Dental Studios
06.2019 - 10.2021

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Danielle Aguilar