Danielle Akarsoy
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
2
2
years of professional experience
Work History
Cashier
Giant Food Stores
07.2022 - Current
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Discounted purchases by scanning and redeeming coupons.
Sales Associate
Tilly's Clothing Store
02.2022 - 06.2022
- Engaged customers in friendly, professional dialogue to determine needs.
- Developed trusting relationships with customers by making personal connections.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Trained new team members in cash register operation, stock procedures and customer services.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Adhered to company initiatives and achieved established goals.
- Built and maintained relationships with peers and upper management to drive team success.
Retail Sales Associate Cashier
Marshalls & HomeGoods
02.2021 - 02.2022
- Helped with purchases and signed customers up for rewards program.
- Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
- Learned roles of other departments to provide coverage and keep store operational.
- Worked closely with front-end staff to assist customers.
- Stocked merchandise and completed sales floor recovery tasks to maintain readiness for new customers.
- Explained return and exchange policy to enforce, and accepted merchandise for refunds or replacement with different items.
- Asked detailed questions to determine appropriate items to fill customer needs.
Education
High School Diploma -
Emmaus High School
Emmaus, PA06.2023
Skills
- Customer Service
- POS Systems
- Feedback Acceptance
- Honest and Ethical
- Cooperative Attitude
- Cash Register Operations
- Problem-Solving
- Customer Relations
- Honest and Dependable
Timeline
Cashier
Giant Food Stores
07.2022 - Current
Sales Associate
Tilly's Clothing Store
02.2022 - 06.2022
Retail Sales Associate Cashier
Marshalls & HomeGoods
02.2021 - 02.2022
High School Diploma -
Emmaus High School
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