Danielle Kaufmann

Planning:

• Carefully analyzes customer purchase orders for correctness and completeness of information, and for compliance with both company and AS9100 processing requirements.
• Checks blueprints and drawings for accuracy and completeness.
• Professionally communicates with customers on a daily basis.
• Converts customer purchase orders into intricate plans for production processing using production ERP system.
• Prints and compiles production plans into work packets, ready for shop use.

Document Scanning:

• Scans, files and transmits various documents, adhering to digital filing procedures.
• Prepares documents for scanning by removing staples, paper clips, and other obstructions that could damage equipment or impede operations.
• Analyzes scanned reproductions for proper sizing, shading, and resolution requirements to meet quality standards.
• Maintains equipment for optimal performance, troubleshooting minor technical issues when needed.
• Ensures compliance with regulatory requirements for document retention and disposal policies.

Data Entry:

• Enters alphanumeric data into database, using 10-key pad, with accuracy and speed at 85 WPM.
• Audits input data against source documents for correctness
• Identifies and corrects data entry errors to prevent duplication or data degradation.
• Prints and compiles certifications in fast-paced shipping environment.
• Assists customers with certification errors

HR Assistant [Temp. Hire, 09/2014 - 12/2014]:

• Sorted and filed employee record files.
• Maintained confidentiality of sensitive personal information.
• Sorted and delivered employee paychecks and maintained office organization.
• Assisted in coordinating employee events by gathering quotes from event centers.
• Answered and redirected incoming phone calls.

• Scanned all forms and matter of documents containing sensitive information (such as health claims, receipts, police case files, etc.) at company target of 5000 pages/hour.
• Customized scanner settings for each individual project, sometimes for each individual page, depending upon document size, quality, and type.
• Sorted and filed both hard and soft copies of documents, following strict and precise company guidelines.
• Accurately transcribed alphanumeric data from medical health claims at company target of 300 claims/hour, with aid of 10-key pad.
• Applied data entry knowledge skills to resolve indecipherable or garbled messages.
• Reviewed with team every morning each individual team member's tally of data entry errors from previous day.
• Maintained absolute silence and focus during work hours to ensure perfect performance, according to company policy.

• Set up and readied restaurant prior to each work shift.
• Greeted and seated customers.
• Transmitted food orders electronically to kitchen.
• Managed multi-line telephone.
• Ensured customers’ needs were prioritized and met at all times.
• Dealt with sometimes difficult, irate customers in a professional manner.
• Made trips to local grocer to help assist during emergency low stock situations.
• Maintained professionalism and timely service in busy, hectic environment.
• Balanced register at end of work shift and checked for account discrepancies.

• Greeted and seated customers.
• Served food/beverage orders to customers.
• Managed cash register, waiting list, and incoming phone calls.
• Checked customer identification for sale of alcoholic beverages and for credit card transactions.
• Resolved guest complaints to maintain customer satisfaction and workforce effectiveness.
• Performed inventory control and placed stock orders with vendor providers.
• Maintained professionalism and timely service in sometimes hectic environment.
• Balanced cash register and checked for count discrepancies.