Danielle Albertelli
North Grafton,MA
Summary
Dynamic Administrative Manager with expertise in operations, workflow optimization, and team leadership. Skilled in improving process efficiency, managing financial reports, and implementing organizational policies to drive business success. Adept at staff training, cross-department collaboration, and customer relations, ensuring smooth business operations and an enhanced client experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Manager
Hudson Family Dental
Hudson, MA
09.2024 - Current
- Manage daily office functions, maintaining efficiency in scheduling, billing, and administrative processes.
- Evaluate financial reports and operational metrics to uncover growth opportunities.
- Develop policies and procedures to boost productivity and ensure compliance.
- Train and mentored new administrative staff, enhancing onboarding efficiency.
- Manage vendor partnerships and third-party financial services.
- Act as a liaison between staff, management, and clients to ensure seamless operations.
Assistant Manager
Nasahway Dental Group
Lancaster, MA
07.2021 - 09.2024
- Enhanced workflow efficiency by overseeing all office tasks.
- Managed vendor relations, procurement, and inventory logistics.
- Assisted in recruitment, interviewing, and employee onboarding.
- Processed payroll, managed invoices, and handled financial reporting.
- Provided leadership and problem-solving support for staff and clients.
Front Office Lead /Clinical Administrative Coordinator
Leominster Family Dentists
Leominster, MA
07.2018 - 07.2021
- Led front office operations, ensuring smooth client interactions and scheduling efficiency.
- Conducted financial consultations and managed payment coordination.
- Assisted in hiring, training, and performance evaluations.
- Processed payroll and prepared administrative reports.
Treatment Coordinator
New England Dental Group
Southborough, MA
03.2017 - 07.2018
- Managed financial coordination and scheduling for clients.
- Ensured provider schedules were optimized to minimize inefficiencies.
- Created financial plans and collaborated with third-party vendors for service coordination.
Registered Behavioral Therapist
Autism Behavioral Services
01.2016 - 03.2017
- Provided individualized client support and implemented behavioral intervention strategies.
- Assisted families in accessing external resources for continued support.
Education
High School Diploma -
Uxbridge High School
Uxbridge, MA05.2015
Early Childhood Special Education
Framingham State University
Framingham, MASkills
- Operations & Workflow Optimization
- Staff Training & Development
- Client Relations & Scheduling
- Financial Analysis & Budgeting
- Reporting & Data Interpretation
- Policy Implementation & Compliance
- Vendor & Third-Party Coordination
- Team Leadership & Conflict Resolution
Certification
First Aid/CPR certified
Timeline
Administrative Manager
Hudson Family Dental
09.2024 - Current
Assistant Manager
Nasahway Dental Group
07.2021 - 09.2024
Front Office Lead /Clinical Administrative Coordinator
Leominster Family Dentists
07.2018 - 07.2021
Treatment Coordinator
New England Dental Group
03.2017 - 07.2018
Registered Behavioral Therapist
Autism Behavioral Services
01.2016 - 03.2017
High School Diploma -
Uxbridge High School
Early Childhood Special Education
Framingham State University