Eric Alvarez
3810 Quartzite Lane,CA
Summary
Skilled Logistics Coordinator with proven track record in managing supply chain operations, coordinating transportation schedules, and minimizing shipping expenses. Strengths include problem-solving skills, strategic planning abilities and efficiency in multitasking under high-pressure environments. Deliver significant impact by streamlining processes and enhancing operational performance in previous roles.
Overview
14
14
years of professional experience
Work History
Freelance Artist
MusWorks
Remote
07.2019 - Current
- Specialized in painting on various forms and figures cast in vinyl, resin, and polystone, across different scales.
- Utilized acrylic paints with both an airbrush and hand brushes to achieve a range of styles, from hyper-realism to illustrative, fine-line, two-dimensional work.
- Participated in numerous art toy shows and gallery exhibitions, demonstrating artistic skills, and creative versatility.
- Completed prototype painting for various projects, ensuring high-quality, detailed finishes tailored to client specifications.
- Undertook private commissioned work, delivering customized art pieces that met or exceeded client expectations.
Logistics Specialist
DHL Supply Chain
Ontario
05.2014 - 07.2020
- Verified inventory computations by comparing to physical counts of stock and investigating discrepancies.
- Utilized logistics software to optimize supply chain processes and improve efficiency.
- Coordinated import and export operations, adhering to tight schedules and deadlines.
- Conducted regular inventory audits to ensure accuracy and integrity of stock levels.
- Monitored and organized logistics documents, bills of lading, delivery receipts, packing lists and load tags.
- Managed trailer yard operations, including logging trailers into the system, and overseeing yard organization.
- Assigned loads to drivers, ensuring efficient use of resources, and on-time deliveries.
Auto Loan CSR
Bank of America, Customer Service Contact Centers
Guadalajara, Guadalajara
03.2011 - 05.2013
- Scheduled payments for customers, ensuring timely and accurate processing.
- Quoted payoff balances for loans, providing precise financial information to clients.
- Troubleshot loan discrepancies, identifying and resolving issues to maintain account accuracy.
- Prepared and communicated loan payoff quotes, assisting customers with loan closure processes.
- Fulfilled customer needs by providing exceptional service and support, addressing inquiries, and concerns efficiently.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Managed multiple tasks simultaneously while providing excellent customer service experience.
Education
High School Diploma -
AB Miller High School
Fontana, CA06-2008
Skills
- Carrier collaboration
- Spreadsheet tracking
- International logistics
- Transportation planning
- Shipment coordination
- Computer-based inventory system
Languages
Spanish
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Freelance Artist
MusWorks
07.2019 - Current
Logistics Specialist
DHL Supply Chain
05.2014 - 07.2020
Auto Loan CSR
Bank of America, Customer Service Contact Centers
03.2011 - 05.2013
High School Diploma -
AB Miller High School
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