Pursuing part-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
16
16
years of professional experience
Work History
Wellness Counselor
Oaks Integrated Care
11.2024 - Current
Conducted thorough assessments of client needs to create targeted wellness strategies that yielded positive results in mental and physical health improvement.
Monitored, tracked, and reported on individual progress with wellness plans.
Collaborated with healthcare professionals to provide comprehensive care plans for clients facing chronic illnesses or disorders.
Responsible for developing a pet therapy program for our Adult Partial Care clients.
Promoted available resources and connected individuals with services.
Led engaging group therapy sessions that fostered open communication, trust-building, and shared learning experiences among participants.
Streamlined administrative processes to enhance efficiency in appointment scheduling, record-keeping, and billing procedures within the practice.
Medical Transcriptionist (Part-Time)
Princeton Orthopaedic Associates
01.2021 - Current
Applied medical terminology related to provider-specific treatments and techniques.
Transcribed and edited physician reports from dictation using Chartnet.
Maintained security and privacy of records to protect patients and providers.
Reviewed patient charts for accuracy, correcting grammar and syntax errors before submission to clinic.
Identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
Contract Service Representative
Canon Solutions of America
04.2024 - 11.2024
Demonstrated excellent communication skills when interacting with customers via phone or email
Performed data entry tasks accurately while meeting established deadlines
Collaborated with other departments within the organization as needed to address customer issues
Successfully handled customer inquiries and complaints in a professional manner, providing prompt resolution
Streamlined contract management processes for improved efficiency and reduced errors.
Legal Assistant
Hladik, Onorato, and Federman, LLP
02.2023 - 02.2024
Answered phones and provided customer service to clients regarding their inquiries or concerns
Maintained confidential client files and other sensitive information with discretion and professionalism
Provided administrative support to attorneys in a fast-paced legal environment, including filing and organizing documents, drafting correspondence
Updated case management system with notes, data and reports
Proofread legal documents for accuracy prior to filing or distribution
Organized evidence to prepare for trial
Conducted title searches and related research in support of real estate closing processes.
Document Coordinator
Freedom Mortgage Corporation
07.2020 - 02.2022
Resolved customer queries regarding document processing quickly and efficiently
Requested up-to-date homeowner's insurance documents from clients and insurance agents
Maintained up-to-date filing systems for documents, records, reports, and correspondence
Performed document searches using computer databases
Expertly handled data entry and administrative tasks related to document control
Cross-trained in multiple departments including ordering appraisals and managing the mortgage insurance department
Trusted to train newly hired employees on how to order homeowner's insurance and documentation
Medical Transcriptionist/Editor
MedScribe Information Systems
12.2008 - 02.2019
Demonstrated excellent skills to understand diverse accents and dialects.
Developed expertise in various specialty areas, adapting transcription style to cater to specific medical disciplines.
Identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
Increased efficiency through mastery of transcription software tools, optimizing their use for maximum productivity.
Demonstrated adaptability when faced with changes in workload or assignments, ensuring seamless transitions between projects.
Expedited urgent document requests, ensuring prompt delivery of critical information to healthcare providers.
Education
Bachelor of Arts (B.A.) - Applied Psychology
Rutgers University-Camden
NJ, US
05.2006
Skills
Employee Training
Mental health support
Basic life support for health care providers
Group instruction
Attention to detail
Multitasking Abilities
Excellent communication
Organizational skills
Proofreading expertise
Fast typing speed
Document accuracy
Microsoft office expertise
Computer proficiency
Data entry
Medical terminology
Awards
High Flyer Award 2020 (Freedom Mortgage)
Graduated with High Honors from Rutgers University
References
Available Upon Request
Timeline
Wellness Counselor
Oaks Integrated Care
11.2024 - Current
Contract Service Representative
Canon Solutions of America
04.2024 - 11.2024
Legal Assistant
Hladik, Onorato, and Federman, LLP
02.2023 - 02.2024
Medical Transcriptionist (Part-Time)
Princeton Orthopaedic Associates
01.2021 - Current
Document Coordinator
Freedom Mortgage Corporation
07.2020 - 02.2022
Medical Transcriptionist/Editor
MedScribe Information Systems
12.2008 - 02.2019
Bachelor of Arts (B.A.) - Applied Psychology
Rutgers University-Camden
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