Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Anani

Washington ,DC

Summary

I am a professional and outgoing young woman. I am able to adapt to any environment that I am in, not only to make sure that the job gets done but to enhance the outlook of the company while keeping in mind work regulations.

Overview

10
10
years of professional experience

Work History

Public Benefits Specialist

Legal Aid DC
Washington, DC
07.2023 - 01.2025
  • Assisting clients with completing applications.
  • Providing intake services for new clients.
  • Stayed current with benefits trends and legislation through continuous education and professional development.
  • Communicating with government agencies on behalf of clients.
  • Assisted with the preparation of reports and presentations on benefits programs for senior management.

Remote Worker

KZ Unlimited LLC
Washington, DC
02.2019 - 06.2023
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Trained new team members using approved training materials and information.
  • Communicated regularly with supervisors regarding progress of projects and completed tasks.

Receptionist (Internship)

MedStar Washington Hospital Center
Washington, DC
03.2021 - 09.2021
  • Utilizing my ability to work on computers
  • Learning about the healthcare system
  • Answering phones
  • Filing claims

Customer Service Representative

GEICO
10.2018 - 03.2019
  • Promoted available products and services to customers during service, account management and order calls.
  • Implemented innovative methods for streamlining the customer service process.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

America’s Promise (Internship)

Howard University
Washington DC
01.2015 - 01.2018
  • College readiness
  • Written communication
  • Social Networking

Education

Phlebotomy

University of The District of Columbia
Washington, DC

Biology

Bennet College
Greensboro, NC

High School Diploma -

E.L.Haynes Public Charter School
Washington DC
06.2018

Skills

  • Computer skills (Microsoft,Webex, Adobe connect, Legal server, Zoom)
  • New employee enrollment
  • Documentation and reporting
  • Relationship building
  • Time management
  • Organization

Timeline

Public Benefits Specialist

Legal Aid DC
07.2023 - 01.2025

Receptionist (Internship)

MedStar Washington Hospital Center
03.2021 - 09.2021

Remote Worker

KZ Unlimited LLC
02.2019 - 06.2023

Customer Service Representative

GEICO
10.2018 - 03.2019

America’s Promise (Internship)

Howard University
01.2015 - 01.2018

Phlebotomy

University of The District of Columbia

Biology

Bennet College

High School Diploma -

E.L.Haynes Public Charter School
Danielle Anani