Danielle Andrews
Clear Lake,IA
Summary
Dynamic and reliable professional with a proven track record at Fairfield Inn And Suites Marriott and as a self-employed cleaner, excelling in multitasking and deep cleaning expertise. Enhanced client satisfaction through efficient cleaning processes and exceptional front desk service, demonstrating strong work ethic and organizational growth. Adapted to unique requests with discretion, maintaining high standards of cleanliness and customer service.
Overview
3
3
years of professional experience
Work History
Commercial and Residential Cleaner
Self-employeed
08.2023 - Current
- Streamlined cleaning processes for efficiency, allowing for more completed jobs within time constraints.
- Received positive feedback from clients due to the timely completion of scheduled cleanings without compromising quality standards.
- Enhanced client satisfaction by providing thorough commercial and residential cleaning services.
- Demonstrated flexibility in adapting to unique client requests while maintaining professional standards throughout each job assignment.
- Maintained a high level of cleanliness for clients with meticulous attention to detail in all tasks performed.
Front Desk Receptionist
Fairfield Inn And Suites Marriott
11.2021 - 08.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in and check-out processes.
- Scheduled reservations accurately using reservation software
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Assisted in all area needed such as the breakfast area and housekeeping
Education
High School Diploma -
Clear Lake High School
Clear Lake, IA05-2000
Skills
- Strong work ethic
- Organizational growth
- Multitasking proficiency
- Reliability and punctuality
- Deep cleaning expertise
- Initiative and Self-motivation
- Housekeeping skills
- Sanitization techniques
- Deep cleaning
- Surface dusting
- Safety awareness
- Confidentiality and discretion
Timeline
Commercial and Residential Cleaner
Self-employeed
08.2023 - Current
Front Desk Receptionist
Fairfield Inn And Suites Marriott
11.2021 - 08.2023
High School Diploma -
Clear Lake High School
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