Experienced Medical Clerk with proven background in office and support functions performing clerical duties to facilitate administrative operations. Leverages subject-matter knowledge and excellent judgment to satisfactorily accomplish assigned tasks. Proficient in computer hardware and software applications and adheres to standard operating procedures to quickly learn new responsibilities and complete projects before deadline.
• Receive visitors and provide assistance as appropriate by
responding to inquiries from various sources regarding location of patients, hospital clinics, wards, offices, visiting hours, and facility services by providing informational material and directional guidance.
• Provide hospital overhead paging services regarding announcements, pager calls and medical emergency codes from Central Communications room in accordance with established procedures. Overhead announcements are also provided for Code Blue, Code Red, Code Pink, traumas, and generator drills.
• Operate multi-line telephone system to independently handle between 50-100 calls each day, take messages, and route or deliver to appropriate office staff member.
• Assist with faxing, filing, copying, scanning, collating, and binding of materials. Help in maintaining designated forms in stock for office usage.
• Verbal and written communications including telephone and email etiquette. As well as documentation ensuring usage of correct spelling, format, and grammar.
• Maintain current on-call listings, alert rosters, and directories on designated offices and agencies.
• Maintain current listing of pager numbers for physicians and staff members; provide pager numbers to callers who require this information.
• Provide temporary security badges for pre-registered vendors.
• Comply with Health Information Portability and
Accountability Act, Joint Commission, and other appropriate governing directives regarding management and release of medical information.
• Receive visitors and provide assistance as appropriate by
responding to inquiries from various sources regarding location of patients, hospital clinics, wards, offices, visiting hours, and facility services by providing informational material and directional guidance.
• Provide hospital overhead paging services regarding announcements, pager calls and medical emergency codes from Central Communications room in accordance with established procedures. Overhead announcements are also provided for Code Blue, Code Red, Code Pink, traumas, and generator drills.
• Operate multi-line telephone system to independently handle between 50-100 calls each day, take messages, and route or deliver to appropriate office staff member.
• Assist with faxing, filing, copying, scanning, collating, and binding of materials. Help in maintaining designated forms in stock for office usage.
• Verbal and written communications including telephone and email etiquette. As well as documentation ensuring usage of correct spelling, format, and grammar.
• Maintain current on-call listings, alert rosters, and directories on designated offices and agencies.
• Maintain current listing of pager numbers for physicians and staff members; provide pager numbers to callers who require this information.
• Provide temporary security badges for pre-registered
vendors.
• Comply with Health Information Portability and
Accountability Act, Joint Commission, and other appropriate governing directives regarding management and release of medical information.