Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Arias

San Antonio

Summary

Experienced Medical Clerk with proven background in office and support functions performing clerical duties to facilitate administrative operations. Leverages subject-matter knowledge and excellent judgment to satisfactorily accomplish assigned tasks. Proficient in computer hardware and software applications and adheres to standard operating procedures to quickly learn new responsibilities and complete projects before deadline.

Overview

12
12
years of professional experience

Work History

Medical Clerk III

Bowhead Marine Support Services
10.2024 - 04.2025

• Receive visitors and provide assistance as appropriate by
responding to inquiries from various sources regarding location of patients, hospital clinics, wards, offices, visiting hours, and facility services by providing informational material and directional guidance.
• Provide hospital overhead paging services regarding announcements, pager calls and medical emergency codes from Central Communications room in accordance with established procedures. Overhead announcements are also provided for Code Blue, Code Red, Code Pink, traumas, and generator drills.
• Operate multi-line telephone system to independently handle between 50-100 calls each day, take messages, and route or deliver to appropriate office staff member.
• Assist with faxing, filing, copying, scanning, collating, and binding of materials. Help in maintaining designated forms in stock for office usage.
• Verbal and written communications including telephone and email etiquette. As well as documentation ensuring usage of correct spelling, format, and grammar.
• Maintain current on-call listings, alert rosters, and directories on designated offices and agencies.
• Maintain current listing of pager numbers for physicians and staff members; provide pager numbers to callers who require this information.
• Provide temporary security badges for pre-registered vendors.
• Comply with Health Information Portability and
Accountability Act, Joint Commission, and other appropriate governing directives regarding management and release of medical information.

Medical Clerk III

Muscogee Staffing Solutions
08.2023 - 10.2024

• Receive visitors and provide assistance as appropriate by
responding to inquiries from various sources regarding location of patients, hospital clinics, wards, offices, visiting hours, and facility services by providing informational material and directional guidance.
• Provide hospital overhead paging services regarding announcements, pager calls and medical emergency codes from Central Communications room in accordance with established procedures. Overhead announcements are also provided for Code Blue, Code Red, Code Pink, traumas, and generator drills.
• Operate multi-line telephone system to independently handle between 50-100 calls each day, take messages, and route or deliver to appropriate office staff member.
• Assist with faxing, filing, copying, scanning, collating, and binding of materials. Help in maintaining designated forms in stock for office usage.
• Verbal and written communications including telephone and email etiquette. As well as documentation ensuring usage of correct spelling, format, and grammar.
• Maintain current on-call listings, alert rosters, and directories on designated offices and agencies.
• Maintain current listing of pager numbers for physicians and staff members; provide pager numbers to callers who require this information.
• Provide temporary security badges for pre-registered
vendors.
• Comply with Health Information Portability and
Accountability Act, Joint Commission, and other appropriate governing directives regarding management and release of medical information.

General Clerk II

2bFocused, Inc.
08.2022 - 08.2023
  • Receive visitors and provide assistance as appropriate by responding to inquiries from various sources regarding location of patients, hospital clinics, wards, offices, visiting hours, and facility services by providing informational material and directional guidance.
  • Provide hospital overhead paging services regarding announcements, pager calls and medical emergency codes from Central Communications room in accordance with established procedures. Overhead announcements are also provided for Code Blue, Code Red, Code Pink, traumas, and generator drills.
  • Operate multi-line telephone system to independently handle between 50-100 calls each day, take messages, and route or deliver to appropriate office staff member.
  • Assist with faxing, filing, copying, scanning, collating, and binding of materials. Help in maintaining designated forms in stock for office usage.
  • Verbal and written communications including telephone and email etiquette. As well as documentation ensuring usage of correct spelling, format, and grammar.
  • Maintain current on-call listings, alert rosters, and directories on designated offices and agencies.
  • Maintain current listing of pager numbers for physicians and staff members; provide pager numbers to callers who require this information.
  • Provide temporary security badges for pre-registered vendors.
  • Comply with Health Information Portability and Accountability Act, Joint Commission, and other appropriate governing directives regarding management and release of medical information.

General Clerk II

Action Staffing Solutions, Inc.
10.2019 - 08.2022
  • Receive visitors and provide assistance as appropriate by responding to inquiries from various sources regarding location of patients, hospital clinics, wards, offices, visiting hours, and facility services by providing informational material and directional guidance.
  • Provide hospital overhead paging services regarding announcements, pager calls and medical emergency codes from the Central Communications room in accordance with established procedures. Overhead announcements are also provided for Code Blue, Code Red, Code Pink, traumas, and generator drills.
  • Operate multi-line telephone system to independently handle between 50-100 calls each day, take messages, and route or deliver to appropriate office staff member.
  • Assist with faxing, filing, copying, scanning, collating, and binding of materials. Help in maintaining designated forms in stock for office usage.
  • Verbal and written communications including telephone and email etiquette. As well as documentation ensuring usage of correct spelling, format, and grammar.
  • Maintain current on-call listings, alert rosters, and directories on designated offices and agencies.
  • Maintain a current listing of pager numbers for physicians and staff members; provide pager numbers to callers who require this information.
  • Provide temporary security badges for pre-registered vendors.
  • Comply with the Health Information Portability and Accountability Act, Joint Commission, and other appropriate governing directives regarding the management and release of medical information.

General Clerk II

Precision Task Group - Ptg
12.2017 - 10.2019
  • Receive visitors and provide assistance as appropriate by responding to inquiries from various sources regarding location of patients, hospital clinics, wards, offices, visiting hours, and facility services by providing informational material and directional guidance.
  • Provide hospital overhead paging services regarding announcements, pager calls and medical emergency codes from Central Communications room in accordance with established procedures. Overhead announcements are also provided for Code Blue, Code Red, Code Pink, traumas, and generator drills.
  • Operate multi-line telephone system to independently handle between 50-100 calls each day, take messages, and route or deliver to appropriate office staff member.
  • Assist with faxing, filing, copying, scanning, collating, and binding of materials. Help in maintaining designated forms in stock for office usage.
  • Verbal and written communications including telephone and email etiquette. As well as documentation ensuring usage of correct spelling, format, and grammar.
  • Maintain current on-call listings, alert rosters, and directories on designated offices and agencies.
  • Maintain current listing of pager numbers for physicians and staff members; provide pager numbers to callers who require this information.
  • Provide temporary security badges for preregistered vendors.
  • Comply with Health Information Portability and Accountability Act, Joint Commission, and other appropriate governing directives regarding management and release of medical information.

Operations Supervisor

Sephora Inside Jcpenney
10.2015 - 12.2017
  • Assist clients, and recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Leads visual merchandising - Lead and maintain monthly floor sets, weekly merchandise updates, and receive all shipment.
  • Improve operational efficiency and decrease shrinkage.
  • Manage all merchandise processes, including return to vendor and markdowns, ensuring all deadlines are met.
  • Help others understand their role in operations.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
  • Implemented processes and procedures to improve overall efficiency in operations.

Sales Support/Merch Flow Supervisor

Victoria's Secret
11.2013 - 10.2015
  • Leads and executes merchandise flow standards, backroom and under stock.
  • Leads and assists with processing, replenishment and prioritizing of merchandise receipts in highly productive manner.
  • Ensures visual merchandising strategies and presentation standards are achieved and maintained.
  • Uses visual merchandising filters to execute sell down strategies and product placement.
  • Supports merchandise assessments and store inventory.
  • Assists in observation and training of new associates, including role modeling and serving as their shadow partner.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Sales Associate

Victoria's Secret
11.2012 - 11.2013
    • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
    • Provided positive first impressions to welcome existing, new and potential customers.
    • Helped customers locate products and checked store system for merchandise at other sites.
    • Answered customer questions regarding sizing, accessories and proper care for merchandise.
    • Increased sales by offering advice on purchases and promoting additional products.

Education

High School Diploma -

James Madison High School
05.2012

Skills

  • Active Listening
  • Team Work and Interpersonal
  • Good Communication
  • Customer Service
  • Time Management
  • Adaptability and Flexibility
  • Problem-Solving Ability
  • Strong organizational skills
  • Computer Proficiency
  • Microsoft Office
  • HIPAA regulations

Timeline

Medical Clerk III

Bowhead Marine Support Services
10.2024 - 04.2025

Medical Clerk III

Muscogee Staffing Solutions
08.2023 - 10.2024

General Clerk II

2bFocused, Inc.
08.2022 - 08.2023

General Clerk II

Action Staffing Solutions, Inc.
10.2019 - 08.2022

General Clerk II

Precision Task Group - Ptg
12.2017 - 10.2019

Operations Supervisor

Sephora Inside Jcpenney
10.2015 - 12.2017

Sales Support/Merch Flow Supervisor

Victoria's Secret
11.2013 - 10.2015

Sales Associate

Victoria's Secret
11.2012 - 11.2013

High School Diploma -

James Madison High School