Multifaceted sales and marketing professional with experience across a wide variety of industries including healthcare, media and marketing, company development, project management and clinical aesthetics.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Clinical Esthetician - Consultant/Practitioner
Self Employed
04.2014 - Current
Performed thorough skin assessments, creating tailored skincare regimens for optimal results.
Fostered friendly, warm, and exceptional customer experience.
Explained benefits of skin care products to clients.
Recommended and performed microdermabrasion, peels and advanced clinical treatments.
Promoted clinic services through community events and marketing initiatives, driving brand awareness and attracting new clientele.
Established loyal clientele base due to exemplary services provided, resulting in increased referrals and word-of-mouth business.
Continuously took additional training and product knowledge courses to ensure my knowledge and treatments were up to date with the evolving industry.
Implemented and exceeded sales goals for client's at home regimens.
Account Executive, National Sales
Medix
03.2022 - 03.2024
Served as the primary contact for various healthcare system accounts consisting of University of California San Francisco, University of California Los Angeles, Hoag Memorial Hospital, Beth Israel Deaconess Medical Center, Duke University Hospital, and more
Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.
Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
Held and maintained partnerships between MSP partners: Aya, Vaya Workforce and Rightsourcing
Worked in multiple VMS systems including Wand, Aya Connect, and Optimizer
Researched market analytics to relay proper guidance of expected talent compensation and cost to partners
Created and maintained organizational practices to establish a systemized workflow on a daily basis for both account management and recruitment strategy
Directed a recruitment team to fulfill the work orders of current accounts, establishing daily/weekly goals and expectations
Accurately tracked meeting notes, data and deliverables
Ensured clear and concise communication with all clients via digital, virtual and in person meetings.
Account Manager
iHeart Media - Government Initiatives
11.2019 - 02.2022
Manage and grow all existing client campaigns in a wide variety of media platforms (listed below) by communicating directly with agency partners
Participate in a tier team format overseeing the project manager in day-to-day fulfillment
Work directly with the VP of Sales to plan and execute newly won accounts
Ensure the team over-delivers on client expectations by continuous campaign tracking and optimization.
Senior Project Manager
iHeart Media - Government Initiatives
01.2018 - 11.2019
In addition to all responsibilities included in Project Manager as noted below: Responsible for buying, managing, and monitoring all aspects of clients' campaigns including paid and organic social media, digital platforms, radio, out of home and experiential media to meet client's overall marketing goals and objectives
Strong proficiency in Salesforce to help track and manage potential new accounts and fulfill existing client's campaign proposals
Helped division exceed sales goals by contributing to the ideation and activation of unique marketing concepts and opportunities
Drive and uphold brand consistency for all clients
Maintained strong relationships with employees and partners across the country via webex, skype, and in-person meetings.
Project Manager
iHeart Media - Government Initiatives
11.2016 - 01.2018
Monitored social media campaigns using a wide variety of internal resources and third party vendors
Coordinated the fulfillment of client's goals and expectations on a national scale
Provided training and campaign guidance to incoming Project Managers
Vital role in campaign development and strategies for all clients.
Assistant Project Manager
iHeartMedia - Government Initiatives
07.2016 - 11.2016
Provided strong support for Director of Client Services
Enhanced constant client communication
Communicated with iHeart teams on multi-state projects.
Founder/CEO
Core Esthetics, LLC
05.2013 - 07.2016
Created Core Esthetics brand platform and implemented all aspects of the company's strategic plan including promotional integration, budget forecasting, and day-to-day management
Received advanced training to become a clinical and oncology certified aesthetician
Developed social media content to align with company brand and retail specials
Cultivated relationships with product representatives to position Core Esthetics with the best and most advanced skin care solutions.
Spa Director
Massage Envy
06.2013 - 03.2014
Responsible for meeting and exceeding clinic and company sales goals
Strong leadership skills allowed me to handle employee issues, concerns, and complaints in an objective and confidential manner
Provided and encouraged a safe and rewarding work environment for over 40 employees
Established and mentored employee's goals and expectations for all positions in the clinic
Projected company values and policies while managing conflicts externally
Coordinated clinic events for marketing and promotional purposes with traditional and social media tactics.
Sales Associate promoted to Junior Clinic Administrator
Massage Envy
01.2013 - 06.2013
Helped clinic achieved 2000 units for the first time.
Brand Ambassador
Clear Channel Media + Entertainment
03.2010 - 08.2012
Promoted boating and water safety products and information throughout California.
Education
Business Marketing Courses -
Western Governors University US
01.2017
Esthetics -
Federico Beauty Institute
03.2014
Pre-Physical Therapy -
Grand Canyon University
01.2012
Pre-Physical Therapy -
San Francisco State
01.2011
Skills
Social Media business account analytics
Social Media Marketing
Microsoft Office
Salesforce
Wrike
Trello
Grin
Keyhole (social media analytics tool)
HubSpot
Bullhorn
Skincare Product Sales
Advanced facials specialist
Certification
Licensed Clinical Esthetician - 2014
Certified Oncology Esthetician - 2015
Timeline
Account Executive, National Sales
Medix
03.2022 - 03.2024
Account Manager
iHeart Media - Government Initiatives
11.2019 - 02.2022
Senior Project Manager
iHeart Media - Government Initiatives
01.2018 - 11.2019
Project Manager
iHeart Media - Government Initiatives
11.2016 - 01.2018
Assistant Project Manager
iHeartMedia - Government Initiatives
07.2016 - 11.2016
Clinical Esthetician - Consultant/Practitioner
Self Employed
04.2014 - Current
Spa Director
Massage Envy
06.2013 - 03.2014
Founder/CEO
Core Esthetics, LLC
05.2013 - 07.2016
Sales Associate promoted to Junior Clinic Administrator