Danielle Ashley
Jamestown,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Knowledgeable in the insurance industry and skilled at completing inspections with speed, efficiency and accuracy.
Overview
20
20
years of professional experience
Work History
Homemaker
Self
12.2022 - Current
- Manage household expenses, creating detailed, effective budgets.
- Create and coordinate a detailed calendar of activities and events, including academic deadlines, travel, and appointments.
- Support multiple competing needs, schedules, and priorities, overseeing the needs and tasks of multiple individuals to maintain optimal outcomes.
- Cleaning and keeping the home tidy.
- Planning nutritious meals and cooking them.
- Helping children with homework.
- Taxiing the children around from place to place.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Insurance Agent
Whitehead Insurance Group LLC
01.2017 - 12.2022
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
- Provided prompt responses to inquiries from both prospective and existing clients, demonstrating a commitment to exceptional service.
- Maintained high standards of customer service by building relationships with clients.
- Boosted company revenue by cross-selling additional insurance products and services to existing clients.
- Developed a comprehensive understanding of personal lines insurance products, enabling accurate policy recommendations for diverse clientele.
- Maintained detailed records of all client interactions, ensuring timely follow-ups and proper documentation for future reference.
- Cultivated new business opportunities by networking within the community and building partnerships with local organizations.
Manager
Cash Express, LLC
08.2011 - 12.2016
- Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
- Review loan agreements to ensure that they are complete and accurate according to policy and state guidelines.
- Approve loans within specified limits, and refer loan applications outside those limits to management for approval.
- Handle customer complaints and take appropriate action to resolve them.
- Review and update credit and loan files.
- Negotiate payment arrangements with customers who have delinquent loans.
- Prepare reports to send to customers whose accounts are delinquent, and forward irreconcilable accounts for collector action.
- Supervise loan personnel.
- Follow state guidelines and procedures, assist state auditors quarterly.
- Approve budget expenditures.
- Direct staff of daily goals, marketing, collections and oversee their daily activities.
- Receive payment by cash, credit cards, money orders and other vouchers.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Count all monies at the close of business to ensure no transaction was done incorrectly.
- Greet customers entering establishment.
- Answer customers questions, and provide information on procedures or policies.
- Supervise others and provide on-the-job training.
- Scheduling each employee, tracking their job responsibilities to ensure all tasks met within required time frame.
Line Crew
Perdue Farms
06.2009 - 08.2011
- Remove parts, such as skin, feathers, scales or bones, from carcass.
- Inspect meat products for defects, bruises or blemishes and removed them along with any excess fat.
- Sort, grade, weigh, and inspect products, verifying and adjusting product weight or measurement to meet specifications.
- Attach identification labels to finished packaged items.
- Regulate machine flow, speed, or temperature.
House Manager
Independent Opportunities Inc
10.2004 - 06.2009
- Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
- Administer prescribed oral medications, under the written direction of physicians or as directed by home care nurse or aide, and ensure patients take their medicines.
- Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
- Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
- Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets.
- Accompany clients to doctor's offices or on other trips outside the home, providing transportation, assistance, and companionship.
- Entertain, convers with, or read aloud to patients to keep them mentally healthy and alert.
- Perform a variety of duties as requested by clients, such as obtaining household supplies or running errands.
Education
High School Diploma -
Clarkrange High School
Clarkrange, TNSkills
- Time management
- Problem solving
- Organization
- Communication
- Creativity
- Prioritization
- Adaptability
- Multitasking
Timeline
Homemaker
Self
12.2022 - Current
Insurance Agent
Whitehead Insurance Group LLC
01.2017 - 12.2022
Manager
Cash Express, LLC
08.2011 - 12.2016
Line Crew
Perdue Farms
06.2009 - 08.2011
House Manager
Independent Opportunities Inc
10.2004 - 06.2009
High School Diploma -
Clarkrange High School