DANIELLE ASKEW
Houston,TX
Summary
Diligent nursing professional brings strong foundation of medical knowledge and patient care expertise, honed over seven years of industry experience. Trained in emergency and outpatient treatment and patient care with extensive knowledge of all areas. Texas compact-Licensed. Proficient in delivering exceptional nursing care, triaging conditions and supporting diverse in all donor and patient needs. Excellent interpersonal and communication skills. Reliable leader demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Care Concierge Clinic Lead
Prenuvo
10.2023 - Current
- Developed strategies to increase team productivity and improve customer service levels.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Ensured compliance with company policies and procedures throughout the team.
- Monitored team performance against targets, taking corrective action where necessary.
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Collaborated with other departments to develop effective solutions that meet customer needs.
- Provided support to junior staff during peak periods of workloads.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Identified needs of customers promptly and efficiently.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
Emergency Room Nurse
George Washington University Hospital
04.2023 - 06.2024
- Assessed patient condition and developed individualized care plans.
- Collaborated with multidisciplinary teams to ensure optimal patient outcomes.
- Performed triage, prioritizing treatment of incoming patients based on acuity level.
- Managed intravenous lines, wound dressings, catheters, and other medical devices.
- Ensured compliance with all hospital policies, procedures, standards, and regulations.
- Maintained accurate records of patient care services rendered utilizing the electronic medical record system.
- Facilitated communication between physicians, nurses, technicians, therapists, social workers, family members and other healthcare providers.
- Assisted in training new staff members on proper nursing protocols for emergency room operations.
- Maintained open and clear communication with physicians to coordinate effective patient care.
- Monitored vital signs, conducted physical assessments and evaluated laboratory results for strategic care planning.
Medical Operations Supervisor
CSL Plasma
06.2021 - 10.2023
- Recruited, hired and trained staff, providing direct supervision, ongoing staff development and continuing education to employees
- Maintaining compliance with statutory, regulatory and local, state and federal guidelines
- Ensured patient communication and maintained confidentiality of medical information
- Direct day-to-day administrative and operational functions, providing guidance and leadership to employees
- Participate with management in conducting performance appraisals and providing performance feedback
- With management review and direction, document verbal and written coaching level corrective actions, as needed
- Cross-trained in all aspects of Center practice
- MSA and Processing trainer
- Directed daily operations of medical clinic, including staff scheduling and patient appointments.
- Monitored and evaluated performance of medical personnel to ensure quality care and compliance with organizational policies.
Emergency Room Nurse
Houston Methodist Hospital
08.2019 - 02.2021
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
- Administered medications via oral, IV and intramuscular injections and monitored responses
- Educated family members and caregivers on patient care instructions
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds and thoracic trauma
- Educated patients and answered questions about health condition, prognosis and treatment
- Administered different therapies and medications in line with physician orders and treatment plan
- Updated patient charts with data such as medications to keep records current and support accurate treatments
- Advocated for and strived to protect health, safety and rights of patient
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Staff Nurse
Memorial Hermann The Woodlands
12.2017 - 08.2019
- Monitored patients' conditions and reported changes in physical presentation, appearance and behavior to discuss treatment with physicians
- Updated patient charts with data such as medications to keep records current and support accurate treatments
- Assessed physical, psychological, physiologic and cognitive status of patients
- Identified patient care requirements by establishing personal rapport with patients and families
- Gathered patient health data through interviews and observation, documenting data in electronic records
- Met with patients to discuss medical histories and current complaints
- Reviewed patient records, medications and immunization statuses.
Staff Nurse
Kelsey-Seybold Neurology
01.2015 - 10.2017
- Take vitals, Epic Training Team, Managed Team of medical support personnel, Facilitated timely check-in by greeting visitors, Ensured Safety and well-being of patients, Medication administration, Insurance referral and verification, Venipuncture, Assist procedures with assigned provider, Utilizes non-patient care time to help other nurses with care, Evaluates effectiveness of nursing interventions and patients progress toward expected outcomes every shift
Education
Bachelor of Science - Management And Business Administration
Morgan State University
Baltimore, MDVocational Nurse -
San Jacinto College District
Pasadena, TXHigh School Diploma -
Seven Lakes High School
Katy, TXSkills
- Employee Performance
- Effective Decision Making
- Detail-oriented approach
- Highly Adaptable
- Medical Operations
- Customer Satisfaction
- Customer Experience
- Employee Recruitment and Hiring
- Continuous Improvement
- Facility Oversight
- Problem Identification
- Clinical Staff Management
- Quality Improvement
- Conflict Resolution
- Strong Work Ethic
Certification
- BLS (ACLS and PALS)
- LVN-Compact License
- RN-Compact License
Timeline
Patient Care Concierge Clinic Lead
Prenuvo
10.2023 - Current
Emergency Room Nurse
George Washington University Hospital
04.2023 - 06.2024
Medical Operations Supervisor
CSL Plasma
06.2021 - 10.2023
Emergency Room Nurse
Houston Methodist Hospital
08.2019 - 02.2021
Staff Nurse
Memorial Hermann The Woodlands
12.2017 - 08.2019
Staff Nurse
Kelsey-Seybold Neurology
01.2015 - 10.2017
Bachelor of Science - Management And Business Administration
Morgan State University
Vocational Nurse -
San Jacinto College District
High School Diploma -
Seven Lakes High School