Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Danielle Bailey

Administrative Assistant

Summary

Welcoming Customer Service Professional adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

22
22
years of professional experience

Work History

Delivery Driver

Chicago Pizza
11.2023 - Current


  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Kept detailed records of deliveries and money received from customers.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered orders to customer doorsteps and business offices.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Delivery Driver

DoorDash
06.2022 - Current


  • Promoted eco-friendly driving habits by minimizing fuel consumption through careful route planning and adherence to speed limits where applicable.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of orders.

Administrative Assistant

Purcell, Rhoades And Associates
10.2002 - 03.2020


  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Executed record filing system to improve document organization and management.
  • Assisted development and implementation of new administrative procedures.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Drafted correspondence and other documents for CEO and department heads in company's voice.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Managed department budgets and generated financial reports for management review.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed filing system, entered data and completed other clerical tasks.
  • Created and maintained databases to track and record customer data.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

Bookkeeper

Platinum Pool Service
10.2006 - 06.2014
  • Analyzed financial data to identify trends and potential areas for improvement or cost savings opportunities.
  • Reduced financial discrepancies through transaction monitoring and management.
  • Entered figures using 10-key calculator to compute data quickly.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Tracked financial progress by creating quarterly and yearly balance sheets.
  • Input financial data and produced reports using QuickBooks.

Education

High School Diploma -

Browning Academy
LaVerkin, UT
05.2001 -

Skills

Database entry

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Timeline

Delivery Driver

Chicago Pizza
11.2023 - Current

Delivery Driver

DoorDash
06.2022 - Current

Bookkeeper

Platinum Pool Service
10.2006 - 06.2014

Administrative Assistant

Purcell, Rhoades And Associates
10.2002 - 03.2020

High School Diploma -

Browning Academy
05.2001 -

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Danielle BaileyAdministrative Assistant