Summary
Work History
Education
Skills
Timeline
Bartender

Danielle Baker

Lexington,KY

Summary

At REDMILE, excelled as a Bartender and beverage server, leveraging strong multitasking and customer service skills to enhance guest satisfaction and loyalty. Expert in beverage preparation and inventory management, significantly improved service efficiency. Known for a professional appearance and engaging personality, consistently ensured compliance with health and safety regulations, contributing to a positive and results-driven team environment.

Work History

Bartender

REDMILE
07 - 03.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Followed strict recipes and drink measurements to minimize product used.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.

Education

Certificate - Human Services

BCTC
Lexington Ky

General Education - GED

BCTC
Lexington Ky
12.2013

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and Tolerance
  • Outgoing Personality
  • Engaging personality
  • Cleanliness and hygiene
  • Customer service expertise
  • Organizational ability
  • Responsible Alcohol Service
  • Complex Problem-Solving
  • Payment Processing
  • Handling Difficult Customers
  • Cash Register Operation
  • Menu Memorization
  • Memory retention
  • Hospitality service expertise
  • Professional Appearance
  • Suggestive Selling
  • Alcohol awareness
  • Beverage Preparation
  • Inventory
  • Salesmanship
  • Classic cocktails
  • Wine and liquor knowledge
  • Bar Equipment Familiarity
  • Changing beer kegs
  • Garnishing Drinks
  • Preparing garnishes
  • Fluency in Language
  • ABC standards

Timeline

Bartender

REDMILE
07 - 03.2023

Certificate - Human Services

BCTC

General Education - GED

BCTC
Danielle Baker