Summary
Work History
Education
Skills
Timeline
Generic

Danielle Banwell

Titusville,Florida

Summary

Dedicated and detail-oriented, I leveraged my deep cleaning expertise and exceptional customer service skills at Self Employed Writer to enhance client satisfaction and loyalty. My proactive approach and ability to tailor services to individual needs resulted in a significant increase in repeat business. I excel in creating sanitary and welcoming environments through meticulous cleaning and effective communication.

Work History

House Cleaner

Self Employed Writer
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Dusted picture frames and wall hangings with cloth.
  • Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Adhered to professional house cleaning checklist.
  • Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
  • Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
  • Emptied trashcans and transported waste to collection areas.
  • Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
  • Delivered customized cleaning solutions based on specific property layouts and homeowner preferences, resulting in tailored experiences that met unique needs.
  • Assisted fellow house cleaners when needed during busy periods or staff shortages.
  • Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Streamlined cleaning processes for faster service, utilizing effective time management strategies.
  • Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.

Education

Diploma - General Studies

Cocoa Beach Highschool
Cocoa Beach, FL
05.1985

Skills

  • Cleaning and sanitization
  • Customer service
  • Housekeeping
  • Bathroom sanitation
  • Kitchen cleaning
  • Floor cleaning
  • Quality assurance
  • Glass cleaning
  • Deep cleaning expertise
  • Surface sanitation
  • Clothes laundering
  • Window cleaning
  • Clutter removal
  • Wall scrubbing
  • Floor sweeping
  • Packing and unpacking
  • Dusting techniques
  • Gardening tasks
  • Closet detailing
  • Surface disinfection
  • Furniture dusting
  • Laundry cleaning
  • Carpet vacuuming
  • Linen care
  • Teamwork
  • Vacuuming and sweeping
  • Residential cleaning
  • Excellent oral and written communication
  • Customer service-focused
  • Cleaning bathrooms
  • Physically strong
  • Folding clean laundry
  • Ceiling fan cleaning
  • Multitasking and organization
  • Detail-oriented

Timeline

House Cleaner

Self Employed Writer

Diploma - General Studies

Cocoa Beach Highschool
Danielle Banwell