Hi, I’m
Danielle Barnes
Winthrop Harbor,IL
Summary
Dedicated manager with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
17
years of professional experience
Work History
DHS-State Of Illinois
Office Assistant/Payroll
10.2023 - Current
Job overview
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Maintained and updated office records, both digital and physical.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Payroll for whole facility.
- Converting in office documents to digital database.
Meijer
Team Leader
06.2015 - 10.2023
Job overview
- I am in charge of verifying that all price changes are done accurately and on time
- I handle the Inventories that happen throughout the year and verify that they are done correctly by our company inventory crew
- I make sure that all the Planogram resets are done on time and to the plan
- I make sure that my teams have their schedules weekly
- I am in charge of whole store operations as needed
- I help verify our cash office at the end of the day to make sure that the store is balanced
- I handle customer disputes as they arise
- I have helped open the majority of the Meijer stores in WI
- I have traveled to many of these stores to help with their inventories as well.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
Walmart
Assistant Store Manager/Zone Manager
04.2008 - 06.2015
Job overview
- I was in charge of whole store operations
- I made sure that all schedules were done for the multiple teams that I had
- I had to verify that the whole store inventory was done accurately
- I handled customer disputes
- I had to make sure that all features were set to plan as well as all resets were done in assigned areas
- I was overnight ASM as well and had to make sure the whole store was stocked as well as conditioned for opening managers
- I helped unload and load trucks that were at our store
- I assisted with AP when apprehensions happened, I would look at cameras and verify what the police would need to arrest.
Shirls
Manager
05.2007 - 06.2009
Job overview
- I was in charge of whole store operations
- I made sure that the team had their schedules according to the needs of the business
- I worked in the front and the kitchen as needed
- I counted the drawers at the end of the night to verify what was made versus the register
- I also was a key holder.
Education
ZBTHS
High School Diploma
06.2008
University Overview
I was in the band for seven years leading into high school. I excelled in history as well as literature.
CLC
Not Finished
06.2008
University Overview
I was in Collision Repair and Auto Body. We focused on getting dents out of vehicles as well as filling and painting what we couldn't initially fix.
Skills
- Computer Literate
- Ariba
- Concur
- Microsoft office
- Excel
- Word
- Powerpoint
- Workday
- Kronos
- Power BI
- Scheduling
- HR Duties
- Hiring
- Training
- Orientations
- Onboarding
- Payroll
- Power Equipment Trained
- CPR Certified
- Problem Solver
- 15 years experience in customer service
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- File Organization
- Verbal Communication
- Administrative Support
- Office Administration
- Resourceful
Planned Events
- Children's Miracle Network Car Show, Zion IL, I headed a car show that we planned to raise money for CMN. We had many vendors that donated items that we used in a raffle to gain more money for the cause. Aside from getting five thousand for CMN, our store's sales also saw an increase that day which was fantastic.
- Boys and Girls Club Juneteenth Celebration, Kenosha WI, I organized a group of team members to come with me to help a celebration at the Boys and Girls Club in Kenosha WI. Our team helped out with Games for all of the children that joined us that day. There were over one hundred kids as well as other volunteers.
Timeline
Office Assistant/Payroll
DHS-State Of Illinois
10.2023 - Current
Team Leader
Meijer
06.2015 - 10.2023
Assistant Store Manager/Zone Manager
Walmart
04.2008 - 06.2015
Manager
Shirls
05.2007 - 06.2009
ZBTHS
High School Diploma
CLC
Not Finished
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