Experienced professional seeking a challenging position to leverage education, experience, and communication skills for personal and company growth. Proven track record as a fast learner with hands-on experience in multiple business departments. Driven by a constant desire to expand knowledge. Confident that my involvement will bring significant value to both parties.
Overview
10
10
years of professional experience
Work History
Business Intelligence Analyst
L-3 Harris Technology
Greenville, TX
01.2023 - Current
Act as a liaison to ensure all person(s) understand parameters and objectives in order to achieve their end goals
Accelerated decision-making by identifying, analyzing, and interpreting data trends.
Identify and recommend a variety of areas for improvement while enhancing efficiency and effectiveness
Participate and evaluate testing phases to validate that the solution works as intended
Create and maintain documentation while adhering to business requirements, functional specifications, and user requests throughout the lifecycle
Assist project managers in planning, executing, and monitoring projects
Supervision of effort to enhance project success while identifying risk and opportunity situations.
Develop training materials and sessions while providing ongoing support to users post-implementation
Maintain a positive impact while encouraging the change process of new solutions within the company
Promoting cultural trends to continuously improve analysis methods within the organization
Contribut to the reduction of operational risk through effective monitoring and control of changes made within the production environment.
Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
Support streamlining of reporting processes, resulting in faster turnaround times for monthly performance reports.
Conducted ad-hoc analysis to address urgent business questions, facilitating and supporting rapid response to market changes.
Portfolio Manager
Insight Association Management
Richardson, TX
04.2021 - 01.2023
Deliver leadership and top quality management services to the Associations assigned
Work directly with the Directors, trustees and residents of the communities assigned
Evaluates community and facilities to identify maintenance necessities.
Documents, interviews and assists residents regarding complaints about direct employees and vendors staff conduct
Evaluates and provides detailed accounts of accidents affecting ownership, maintenance, and operation of common spaces.
Coordinated claims processes and ensured compliance with Board-approved guidelines.
Led the facilitation, preparation, and participation efforts for diverse meetings including but not limited to Board and Annual sessions.
Advised and facilitated with key stakeholders on improving community aesthetics and values.
Monitored compliance with association rules and regulations.
Negotiates contracts aimed at administering Association operations in accordance with declarations.
Solicits bids or maintenance and construction projects and participates in the selection of contractors and vendors
Assists in the preparation of the annual reports and budgets for the associations assigned
Supervised handling of all residential inquiries
Managed the employees within the community while validating and verifying vendor payables and receivables.
Commercial Customer Relations/Project Manager
East Texas Towers
Lone Oak, TX
04.2017 - 05.2021
Directed operations to ensure successful project execution.
Facilitated rentals of specialized tools and heavy machinery to support job efforts.
Executed field assessments to pinpoint customer specifications.
Coordinated and planned labor teams for internal and external assignments effectively.
Oversaw reconciliation of commercial accounts and billing processes.
Administered financial activities including receivables management, collections procedures, and cancellation processes.
Analyzed clients' requirements to provide tailored quotes and cross-sell services.
Coordinate efforts to recruit and train new members of the sales team.
Organized sessions to enhance teamwork and optimize client experience.
Manage exploration of marketing avenues and engagement in trade shows.
Residential Sales & Executive Office Manager
East Texas
East Texas, PA
04.2016 - 04.2018
Directed diverse office operations effectively.
Facilitate the management of cash flow through comprehensive handling of financial tasks.
Customized sales approach to match customer requirements while identifying cross sell opportunities.
Launched product and service offerings, keeping all customer accounts current.
Nurtured client relationships, guaranteeing high levels of customer contentment.
Identified specific needs through detailed site evaluations.
Boosted client numbers via targeted marketing efforts.
Office Manager
East Texas Towers
Lone Oak, TX
04.2015 - 04.2016
Directed and streamlined office functions.
Facilitated the day-to-day execution of billing, collections, deposits and orders.
Executed payroll transaction
Oversaw both incoming and outgoing exchanges effectively.
Increased revenue through strategic scheduling and coordination of in-person events and social media campaigns.
Facilitated prompt resolution with high quality support of customer inquiries.
Coordinated team efforts to ensure seamless project execution.