DANIELLE BARRAGAN
Elmwood Park,IL
Summary
Dedicated worker with a bachelor's in Psychology and has excellent interpersonal communication skills. I am currently searching for related experience. Responsible and motivated worker ready to apply education in the workplace. Offers excellent technical abilities with software and applications, the ability to handle challenging work, and excellent time management skills. I am experienced in data entry and handling money.
Overview
7
7
years of professional experience
1
1
Certificate
Work History
Behavior Technician
Hand Over Hand Behavior Consultants
Chicago, IL
07.2024 - Current
- Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
- Used Google Sheets to document patient information, progress notes, and treatment plans.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
Barista Trainer
Starbucks
01.2021 - Current
- Maintained calm demeanor during high-volume periods and special events
- Operated cash registers to process customer payments
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions
- Adhered to health department regulations concerning sanitation standards
- Trained and mentored 5+ new personnel hired to fulfill various roles.
Chick-fil-A Team Leader
Chick-fil-A
12.2019 - 12.2020
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data
- Worked closely with human resources to support employee management and organizational planning
- Fostered positive employee relationships through communication, training and development coaching
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Front Office Receptionist
Hair by Tuti
2017.05 - 2019.12
- Maintained updated knowledge through continuing education and advanced training
- Kept records of clients' visits, including details about services rendered and products used
- Utilized computer software programs necessary for tracking client information or managing appointment bookings.
Education
Bachelor of Science - Psychology
University of Illinois At Chicago
Chicago, IL08.2024
Skills
- Collaboration Tools (Zoom, Microsoft Office, Google Drive)
- Statistics and Modeling (Excel and SPSS)
- Communication (Fluent in Spanish, Customer Service, Giving Constructive Feedback)
- Performance Improvement
Certification
- CITI Training in Human Research, CITI Program - October 2023
Affiliations
Classical Reading Club Member, 2022
Timeline
Behavior Technician
Hand Over Hand Behavior Consultants
07.2024 - Current
Barista Trainer
Starbucks
01.2021 - Current
Chick-fil-A Team Leader
Chick-fil-A
12.2019 - 12.2020
Front Office Receptionist
Hair by Tuti
2017.05 - 2019.12
Bachelor of Science - Psychology
University of Illinois At Chicago
Coursework
- Psychology
- Biology
- Statistical Methods in Behavioral Science
- Laboratory in Clinical Psychology
- Human Physiological Anatomy I&II
Coursework
- Psychology
- Biology
- Statistical Methods in Behavioral Science
- Laboratory in Clinical Psychology
- Human Physiological Anatomy I&II