Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Danielle Barrett

Elizabethtown,KY

Summary

Highly-motivated employee with the desire to take on new challenges. Strong and work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hard working with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

8
8
years of professional experience

Work History

Shift Lead

Buffalo Wild Wings
04.2022 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Interacts with guest in dining room and bar, makes personal connections and seek specific feedback about their experience.
  • Conducts pre and post shift huddles.
  • Completes all manager duties on time and with integrity.
  • Manages the balance of labor hours and service efficiency during their shifts to meet labor guidelines without sacrificing guest service.
  • Properly executes the loyalty program on all shifts.
  • Assists other managers with interviewing, training, development and retention of team members.
  • Stays current on all federal, state, local and company required training and certifications.

Assistant Manager

Mark's Feed Store
04.2015 - 12.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Catering coordinator, ensuring all staffing, ordering and execution of the jobs are being met
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Education

GED -

Cornerstone Christian

Skills

  • Corrective Actions
  • Loss Prevention Strategies
  • Safe Work Practices
  • Job Assignments
  • Rewards Programs
  • Customer Loyalty
  • Operation Monitoring
  • Shift Work
  • Team Motivation
  • Food Allergies
  • Portion Sizes
  • Restaurant Operation
  • Profit Margins
  • Equipment Preparation
  • POS Transactions
  • Regulatory Compliance
  • Food Safety and Sanitation
  • Dropping Safe Cash
  • Work Delegation
  • Motivational Leadership
  • Disciplinary Action
  • Rule Enforcement
  • Strong people management and communication skills
  • Self motivated and a passion for teaching others
  • Effective time management and attention to detail

Timeline

Shift Lead

Buffalo Wild Wings
04.2022 - Current

Assistant Manager

Mark's Feed Store
04.2015 - 12.2021

GED -

Cornerstone Christian

Similar Profiles

CREATE PROFILE
Danielle Barrett