Registered nurse with 16 years of experience in the aesthetic, surgical, and a variety of numerous professional services utilizing critical thinking skills to provide competent and safe nursing care. Detailed surgical registered nurse in the operating room and clinical setting providing proper care to patients before, during, and after procedures. Motivated and calm professional devoted to thoroughly monitoring patients' physical and emotional wellbeing throughout care continuum. Deeply familiar with standard sterilization protocols and patient-need analysis.
Facilitated smooth transitions between surgical cases by efficiently preparing operating rooms for subsequent procedures.
Reduced risk of infection by maintaining a sterile operating room environment through proper cleaning and equipment handling techniques.
Increased patient satisfaction with preoperative care by thoroughly explaining procedures and addressing any questions or concerns.
Minimized post-operative complications through diligent assessment of patients'' vital signs and overall condition during recovery.
Collaborated with interdisciplinary teams to develop optimal patient care plans, resulting in improved outcomes.
Adhered to strict protocols for medication administration during surgery, ensuring accurate dosages and preventing adverse reactions.
Optimized resource utilization by accurately tracking inventory levels of critical supplies and equipment needed for surgeries.
Maintained comprehensive documentation of all surgical processes, enhancing communication among medical professionals involved in each case.
Improved surgical team efficiency by effectively communicating with surgeons, anesthesiologists, and other staff members during operations.
Assisted in successful surgeries by providing necessary instruments and supplies to the surgeon in a timely manner.
Upheld strict standards for patient privacy, maintaining confidentiality of sensitive information at all times.
Remote Insurance Verification Specialist
Dermatology Solutions Group
07.2020 - Current
Updated patient and insurance data and input changes into company computer system
Adhered to HIPAA requirements to safeguard patient confidentiality
Communicated with cross-functional teams to report insurance company trends
Answered telephones and directed calls to appropriate medical or administrative staff
Interviewed patients to complete case histories and intake forms
Verified that patients had proper insurance coverage prior to procedures or appointment scheduling
Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients
Communicated with insurance carrier, patient and third party or employer to verify patient insurance benefits
Accessed third-party insurance databases to identify coverage of benefits
Determined estimated self-pay portion by calculating charges, co-insurance and deductibles
Contacted patients to confirm demographic information and communicate financial responsibilities
Navigated through multiple online systems to obtain documentation
Entered data in EMR database to record payer, authorization requirements and coverage limitations
Emergency Room Patient Care Technician
Northside Hospital Cherokee
11.2021 - 05.2022
Assisted with CPR and airway clearing procedures during emergencies
Took patients' vital signs, collected medical specimens and updated information in patient charts
Responded to cardiac monitor alarms and other codes requiring immediate response
Coordinated with nurses to assess and prepare patients for tests and medical procedures
Collected blood samples for lab analysis to diagnose disease or screen for health problems
Monitored patients' condition and reported changes in status or acuity to nurses
Safely transferred patients to wheelchair or stretchers for transportation to other departments
Took blood pressure measurements and reported to nurse or physician if above or below normal levels
Facilitated communication patients, visitors, nurses, physicians and other hospital personnel
Stocked and replenished patient care areas with appropriate supplies
Applied and educated patients on orthopedic devices like crutch walking
Triaged patients to award priority to patients with more severe complications
Maintained appropriate inventory levels and replenished treatment areas
Conducted patient assessments under supervision of staff nurses and physicians
Monitored diagnostic medical equipment to measure and observe various aspects of patient's health
Documented and reported observations of patient behavior, complaints or physical symptoms to nurses
Communicated with patients to determine feelings, need for assistance or social and emotional support
Answered patient call signals and signal lights to determine patients' needs
Turned and repositioned bedridden patients to prevent bedsores
Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds
Shaved and draped patients to prepare for surgery, treatment or examination
Reminded patients to take prescribed medications or nutritional supplements
Foley catheter insertion and care using sterile technique
Tracheostomy care
Splint and cast placements
EKG
Start IV
Certified Medical Assistant
Sarasota Plastic Surgery Center
10.2019 - 06.2020
Triage patients
Schedule appointments
Assist with Fat grafting
Pre-operative and post-operative care
Removal of sutures and staples
Hair wash 1 day post operative
Documentation with Nextech system
Pre-operative and Post-operative photos
Assist with injectables
Assist with measurement documentation
Arrange home health and postoperative rehabilitation
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment
Scheduled appointments for patients via phone and in person
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis
Secured patient information and maintained patient confidence by completing and safeguarding medical records
Educated patients about medications, procedures and physician's instructions
Contributed to office operations by triaging patients by severity of medical complaint
Performed preliminary physical tests to accurately record results in patient history summary
Assessed, documented and monitored vital signs for patients within outpatient setting
Assist surgeon in various sterile minor and major surgical procedures
Identified professional development opportunities and led training
Prepared sterile surgical equipment and passed instruments and materials to surgeon during procedures
Transported patients to holding area to prepare for operating procedures
Organized supply room and ordered supplies and equipment
Helped prepare team by assisting with gowning and gloving of staff
Obeyed established surgical techniques and procedures during operations
Used hemostatic clamps, suture ligatures and electrocautery equipment to control bleeding
Managed and maintained surgical suites by sterilizing and organizing equipment
Dressed wounds with antiseptic compounds and sterile coverings to protect surgical sites and promote healing
Organized instruments and supplies to optimize surgical team efficiency
Delivered individualized care to post-operative patients by monitoring pain levels, checking vital signs and explaining next steps to recovery
Completed direct patient care tests to determine current conditions, responses and needs
Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans
Lead Surgical Medical Assistant
Riverchase Dermatology
10.2013 - 10.2019
Assist skin biopsies & excisions
Perform Cool Sculpting, chemical peels & microneedling with PRP
Assist with blepharoplasty, facelifts, neck lifts, scar revisions & fat grafting, breast reconstruction, mastopexy, breast augmentation, panniculectomy, abdominoplasty, rhinoplasty, liposuction, and various other procedures such as excision of skin cancers
Breast & nipple reconstruction
Wound care for all postoperative procedures including wet to dry dressings and wound vac care
Document in Athena & EMA electronic medical records
Built relationships with pre- and post-surgical patients with compassion and positive attitude
Transported patients to holding area to prepare for operating procedures
Sterilized and arranged operating equipment and instruments to prepare room for surgery
Informed patients, family members and caregivers of physician instructions for post-operative at-home care
Assisted with patient surgery preparation by administering proper medication, monitoring patients' conditions and charting abnormalities
Observed surgical procedures to closely monitor patient and quickly assist physician with potential complications or additional needs
Reduced potential infections using ChloraPrep, pre-op prep, Mueller and Snowden-Pence Surgical laparoscopic instruments, capital and infection prevention products
Supported successful administration of care plans by communicating with cross-functional teams
Set up equipment, tools and supplies for procedures and organize instruments as directed in surgeons' preference cards
Reviewed physician orders to appropriately count and dispense pre-operative and post-operative medications
Clinical Medical Assistant Supervisor
Skin Smart Dermatology
08.2011 - 10.2013
Charted patients' vitals and records using Nextech system
Assisted in skin evaluations & minor procedures
Manages the cosmetic department
Perform noninvasive procedures on patients such as sculpting, chemical peels microneedling with PRP, IPL, V-Beam, Ultherapy
Inventory control
Planned events
Assisted in MOHS sterile surgery
Trained new employees
Directed, supervised and evaluated medical, clerical or maintenance personnel
Updated procedures necessary for compounding, mixing, packaging and labeling medications
Took pre and post-op photos
Increased value to clients through product knowledge
Sold skin care products such as Obagi, Neocutis, Skin Medica, Elta, skinceuticals and much more
Surgical Medical Assistant
Atlanta Plastic and Reconstructive Surgery Center
04.2007 - 07.2011
Prepared operating rooms by setting out and verifying equipment and assessing for compliance with asepsis standards
Observed patients' vital signs to assess physical condition
Performed nursing tasks to deliver high level of care and comply with procedures and regulations
Minimized infections using ChloraPrep, Mueller and Snowden-Pencer laparoscopic instruments and infection prevention products
Discussed surgical patients with healthcare team to address and resolve concerns
Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns
Assisted surgeon by passing instruments and sterile supplies throughout operation
Set up equipment, tools and supplies for procedures and organize instruments as directed in surgeons' preference cards
Reviewed surgical requirements and prepped operating room with appropriate tools, equipment and instruments
Prepared day surgery and operating rooms for patients by ordering and stocking equipment and supplies
Scheduled appointments for patients via phone and in person
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
Measured vital signs and took medical histories to prepare patients for examination
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs
Documented notes during patient visits
Cleaned and maintained medical equipment following procedures and standards
Sterilized instruments
Suture and staple removals
Wound care including usage of wound vac
Arrange for home health as needed
Verify patient insurance for breast reduction and breast reconstruction cases
Assist in surgical procedures such as breast reduction, breast augmentation, panniculectomy, abdominoplasty, liposuction, fat grafting/BBL, mastopexy, gynecomastia, and vaginal rejuvenation
Managed weight-loss department for future surgical patients prior to certain procedures such as abdominoplasty
Education
Master Of Science - Family Practice Nurse Practitioner
Chamberlain University
Downers Grove, IL
Associates Degree of Science in Nursing - Nursing
Southern Technical College
Associates Degree of Arts in General Studies - General Studies
Registered Nurse-Med-Surgical, Behavioral Health, Geriatrics, Drug & Alcohol Detox at Sarasota Memorial HospitalRegistered Nurse-Med-Surgical, Behavioral Health, Geriatrics, Drug & Alcohol Detox at Sarasota Memorial Hospital