Summary
Overview
Work History
Education
Skills
Languages
Timeline
Barista

Danielle Bartlett

Statesville,NC

Summary

Outgoing Front Office Coordinator with 5 years experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance. Offering considerable knowledge of EHR systems with expertise in Allscripts and Centricity. Fast-learning and passionate worker with an eye for detail and to critically think and problem solve creatively. Organized simultaneous office functions and direct administrative personnel to meet needs of medical professionals. Performance-oriented and driven with in-depth understanding of budgets, payroll, billing, coding and office organization needs. Skillfully coordinate resources and administrative support to keep operations smooth and boost team productivity.

Overview

9
9
years of professional experience

Work History

Front Office Coordinator

Piedmont HealthCare
10.2017 - Current
  • Coordinated with human resources department to handle payroll and personnel databases.
  • Created and updated records and files to maintain document compliance.
  • Monitored office supplies by checking inventory and placing orders.
  • Check patients in/out when needed or short handed.
  • Work closely with office manager to obtain days job.
  • Inventoried and ordered office supplies to maintain availability of products.
  • Sorted, opened, and routed mail and deliveries to meet business requirements.
  • Checked for proper ICD/CPT codes when needed to charge for testing performed within office.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Managed over 100 customer calls per day.
  • Conducted research to assist with routine tasks and special projects.
  • Collect co-payments when checking in patients.
  • Performed monthly financial reporting and recorded payments to keep accounting system updated.
  • Collect patient and client documents and information upon referral.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Aided colleagues, managers, and customers through regular communication and assistance.
  • Charged for nuclear testing performed within office.
  • Entered and maintained departmental records in company database.

CNA

Brian Center Health And Rehabilitation
08.2014 - 10.2014
  • Delivered high-quality care to 5+ patients during shift at assisted living facility.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Bathing
  • Feeding
  • Activities of Daily Living

Education

Bachelors Degree - Healthcare Management

Gardner Webb University
Boiling Springs, NC

Associates Degree - Healthcare Management

Catawba Valley Community College
Hickory, NC
05.2021

Associates Degree - Medical Office Administration

Catawba Valley Community College
Hickory, NC
05.2021

Skills

  • Handling Complaints
  • Critical Thinking
  • Patient Inquiries
  • Medical Office Support
  • Sensitive Information Handling
  • Meeting Scheduling
  • EMR Systems
  • Maintaining Office Records
  • Leadership Management
  • Meeting Coordination and Support
  • Enforce Policies
  • Opening and Closing Offices
  • Schedule Coordination
  • Office Organization
  • Workflow Oversight
  • Evaluate Performance
  • Staff Training
  • Office Workflow Support
  • Microsoft Office
  • Reconciling Charges
  • Insurance Verification
  • Administrative Duties
  • Hiring

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Front Office Coordinator

Piedmont HealthCare
10.2017 - Current

CNA

Brian Center Health And Rehabilitation
08.2014 - 10.2014

Bachelors Degree - Healthcare Management

Gardner Webb University

Associates Degree - Healthcare Management

Catawba Valley Community College

Associates Degree - Medical Office Administration

Catawba Valley Community College
Danielle Bartlett