Hi, I’m
Danielle Bastianos
Evans,CO
Summary
Proactive and disciplined, with a proven track record at Palomino for enhancing customer satisfaction and streamlining operations. Excelled in multitasking and organization, significantly improving service delivery. Skilled in POS systems and adept at fostering customer relationships, showcasing a blend of technical proficiency and high extroversion.
Overview
11
years of professional experience
Work History
Palomino
Server
05.2019 - Current
Job overview
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Butter My Biscuit
Server
06.2021 - 12.2023
Job overview
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Greeley Country Club
Server/Bartender Shift Manager
05.2014 - 08.2015
Job overview
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Education
AIMSGreeley, CO
Associate of Arts from Early Child Education
05-2014
Skills
- Multi-tasked and Well Organized
- High-Extroversion
- Reliable
- Well-versed in Service Industry
- Disciplined
Timeline
Server
Butter My Biscuit
06.2021 - 12.2023
Server
Palomino
05.2019 - Current
Server/Bartender Shift Manager
Greeley Country Club
05.2014 - 08.2015
AIMS
Associate of Arts from Early Child Education
Similar Profiles
Michael WilsonMichael Wilson
Security, Receiver, Bartender Assistant at Palomino SmokehouseSecurity, Receiver, Bartender Assistant at Palomino Smokehouse
Anita MartinezAnita Martinez
Leasing Consultant at Palomino ApartmentsLeasing Consultant at Palomino Apartments
Luis Eduardo Donayre ChiuLuis Eduardo Donayre Chiu
HERITAGE CONTROLLER at PALOMINO ESTRADA TRANSPORTATIONSHERITAGE CONTROLLER at PALOMINO ESTRADA TRANSPORTATIONS