Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
19
19
years of professional experience
Work History
Lead Store Manager
7-Eleven
Brownwood, Texas
09.2017 - 11.2023
Supervised 3 stores in the Brownwood, TX area.
Increased profits 46% through effective sales training.
Increased the store’s mystery shop score to a 94% by implementing monthly store meetings.
Assistant Manager
7-eleven
Corpus Christi, Texas
08.2011 - 11.2015
Promoted to Assistant Manager after 6 months as a sales associate.
Assisted the general manager in the training of 4 store managers and 5 assistant managers.
Designed an in-store inventory spreadsheet, which ensured 100% availability of products and top-best selling items.
Chemical Operations Specialist
United States Army
Joint Base Lewis- McChord, Wa, WA
11.2004 - 08.2011
Expert in Chemical, Biological, Radiological, and Nuclear operations primarily mass casualty decontamination.
Managed Inventory and reduced shrinkage by 25% through detailed monitoring of operations and stock.
Planned and delivered company wide safety training on chemical operations.
Certified as a level 3 Hazardous Materials Technician.
Led a team of 4 personnel to successfully respond to hazardous material threats in a barracks building, which housed over 300 employees.
Improved equipment readiness from 65% to 95% within three months of assuming mission responsibility in a dualpurpose mounted/dismounted reconnaissance team.
Supervised the successful training of 60 Kuwait Chemical, Biological, Radiological, and Nuclear (CBRN) military personnel on CBRN operations.
Education
Associate of Arts -
Thomas Edison State University
Trenton, NJ
06-2014
Introductory Leadership Development Course - Organizational Leadership
Department of The Army
Joint Base Lewis- McChord, Wa
11-2008
Advance Information Technology Networking - Computer Science
Department of The Army
Joint Base Lewis- McChord, Wa
04-2006
Chemical Operations Advanced Skill Training - Chemical Operations
United States Army Chemical School
Fort Leonard Wood, MO
06-2005
Bachelor of Science - International Business
Thomas Edison State University
Trenton, NJ
Skills
Hazmat Technician
Surveying and Mapping
Inventory Control
Leadership
Process Improvement
Budgeting and cost control
KPI Tracking
Customer Service Management
Analytical and Critical Thinking
Training and Development
Excellent Communication
Teamwork and Collaboration
Timeline
Lead Store Manager
7-Eleven
09.2017 - 11.2023
Assistant Manager
7-eleven
08.2011 - 11.2015
Chemical Operations Specialist
United States Army
11.2004 - 08.2011
Associate of Arts -
Thomas Edison State University
Introductory Leadership Development Course - Organizational Leadership
Department of The Army
Advance Information Technology Networking - Computer Science
Department of The Army
Chemical Operations Advanced Skill Training - Chemical Operations
Lead Firefighter / Emergency Medical Technician at USAG–Italy, Vicenza, ItalyLead Firefighter / Emergency Medical Technician at USAG–Italy, Vicenza, Italy