Danielle Beverley
Las Vegas
Summary
Dynamic operations leader with extensive experience at Regions Bank, excelling in sales leadership and team collaboration. Proven track record in enhancing customer satisfaction and optimizing performance metrics. Skilled in operations management and committed to continuous learning, driving impactful results through strategic initiatives and effective training programs.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Caregiver
Family Member
10.2024 - 12.2025
- Provided compassionate love, care and support.
- Developed individualized care plans in collaboration with healthcare professionals.
- Assisted with activities of daily living, promoting independence and quality of life.
- Completed online courses and certifications to enhace leadership skills.
Assistant Vice President/Branch Manager
Regions Bank
05.2022 - 10.2024
- Supported branch operations by learning customer service protocols and financial product offerings.
- Assisted in maintaining compliance with bank policies and regulatory requirements.
- Engaged with clients to understand needs and recommend appropriate banking solutions.
- Participated in team meetings to discuss branch performance and improvement strategies.
- Developed knowledge of banking software and tools for daily transaction handling.
- Boosted customer satisfaction ratings by delivering exceptional service and resolving issues promptly.
Store Director
Bath & Body Works
03.2021 - 05.2022
- Managed daily store operations to ensure optimal customer experience and operational efficiency.
- Trained and supervised team members to enhance performance and maintain high service standards.
- Analyzed sales data to identify trends and adjust inventory levels accordingly.
- Implemented visual merchandising strategies to drive product awareness and engagement.
Owner/Operator
Agave Day Spa
06.2019 - 05.2022
- Managed daily spa operations to ensure exceptional customer service and satisfaction.
- Developed and implemented strategic marketing initiatives to enhance brand visibility and client acquisition.
- Oversaw staff training programs, fostering skill development and enhancing team performance.
- Streamlined appointment scheduling processes using industry-standard software for improved efficiency.
District Manager
Kohl's Department Stores, Inc
11.2015 - 02.2019
- Led district-wide initiatives to enhance customer experience and increase store profitability.
- Developed and implemented training programs for management teams, improving staff performance and retention.
- Analyzed sales data to identify trends, optimizing inventory management across multiple locations.
- Coordinated marketing strategies to boost brand awareness and drive foot traffic to stores.
Store Manager
Kohl's Department Stores, Inc
09.2007 - 11.2015
- Led team to achieve operational excellence through effective scheduling and performance management.
- Implemented inventory control processes, reducing stock discrepancies and improving order accuracy.
- Developed training programs for new hires, enhancing staff productivity and customer service skills.
- Analyzed sales data to identify trends, adjusting merchandising strategies to maximize revenue.
Director of Operations
Caribou Coffee
01.2006 - 03.2007
- Streamlined operations to enhance efficiency and reduce costs across multiple locations.
- Led cross-functional teams to implement strategic initiatives and improve service quality.
- Developed and monitored performance metrics to drive operational excellence and accountability.
- Mentored management staff, fostering leadership skills and promoting a culture of continuous improvement.
Regional Training Manager
Caribou Coffee
01.2005 - 01.2006
- Developed and implemented training programs to enhance employee performance and service quality.
- Collaborated with management to identify training needs and align programs with organizational goals.
- Conducted training sessions on product knowledge, customer service, and operational procedures.
- Evaluated training effectiveness through feedback and performance assessments to ensure continuous improvement.
District Manager
Caribou Coffee
09.2003 - 01.2005
- Monitored operational standards, ensuring compliance with company policies and procedures at all locations.
- Collaborated with cross-functional teams to improve efficiency in store operations and merchandising execution.
- Conducted regular performance evaluations, providing constructive feedback to enhance team development.
- Established strategic partnerships with local organizations, fostering community engagement and support for stores.
Education
Bachelor of Arts - English Language And Literature
Rowan College of South Jersey
Glassboro, NJSkills
- Thoughtful Leadership
- Agility and adaptability
- Collaborative team coaching
- Leadership continuity planning
- Talent acquisition
- Process optimization
Certification
Stacey Hanke: Communicate with Influence | Owning Innovation and Change| creating Winning Teams| Own Your Well Being| Leadership Moments
Timeline
Caregiver
Family Member
10.2024 - 12.2025
Assistant Vice President/Branch Manager
Regions Bank
05.2022 - 10.2024
Store Director
Bath & Body Works
03.2021 - 05.2022
Owner/Operator
Agave Day Spa
06.2019 - 05.2022
District Manager
Kohl's Department Stores, Inc
11.2015 - 02.2019
Store Manager
Kohl's Department Stores, Inc
09.2007 - 11.2015
Director of Operations
Caribou Coffee
01.2006 - 03.2007
Regional Training Manager
Caribou Coffee
01.2005 - 01.2006
District Manager
Caribou Coffee
09.2003 - 01.2005
Bachelor of Arts - English Language And Literature
Rowan College of South Jersey
Licenses:
Licensed Esthetician State of Alabama