Summary
Overview
Work History
Education
Skills
Timeline
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Danielle Billingsly

Tulsa,OK

Summary

Accomplished Human Resource Lead at Belk, adept in enhancing workforce improvements and employee relations, significantly improved employee satisfaction through strategic HR policies. Skilled in talent acquisition and strategic planning, I streamlined recruitment processes and managed conflict resolution, fostering a harmonious work environment and driving brand awareness.

Overview

11
11
years of professional experience

Work History

Human Resource Lead

Belk
09.2022 - Current
  • Improved employee satisfaction by developing and implementing targeted HR policies and practices.
  • Evaluated HR metrics consistently to identify areas for improvement and implement necessary enhancements in a timely manner.
  • Delivered high-quality HR services while adhering to budget constraints, maximizing resources efficiently without sacrificing quality standards or outcomes.
  • Managed employee relations, resolving conflicts professionally to maintain a harmonious work environment.
  • Streamlined recruitment processes for increased efficiency and better candidate selection.
  • Oversaw payroll functions accurately while ensuring adherence to applicable labor laws and regulations.

Team Beauty Lead

Belk
08.2022 - 09.2022
  • Facilitated seamless communication between sales associates and store management by serving as a trusted liaison and advocate for both parties.
  • Reduced out-of-stock items by closely tracking inventory levels, placing timely orders, and effectively managing backorders.
  • Optimized staff scheduling to ensure adequate coverage during peak hours while minimizing labor costs.
  • Increased overall sales with effective merchandising strategies, including creative displays and promotional events.
  • Coordinated in-store events, such as makeup tutorials and skincare seminars, to engage customers and promote the cosmetics department.
  • Enhanced team performance by coaching and mentoring sales associates on product knowledge and customer service skills.
  • Established strong relationships with vendors, securing exclusive products and negotiating favorable pricing for the department.

Cosmetic Counter Manager

Belk
05.2017 - 08.2021
  • Led a team of beauty advisors to achieve sales targets and deliver exceptional customer service.
  • Provided exceptional customer service by addressing concerns promptly and maintaining a professional demeanor under pressure.
  • Ordered supplies and inventory for cosmetics counter averaging per month in sales.
  • Recruited trained, and mentored new employees, fostering a high-performance team environment.
  • Maintained up-to-date knowledge on industry trends and competitor offerings to provide informed guidance to customers.
  • Managed inventory levels effectively, ensuring the availability of best-selling products at all times.

Sales Associate

Belk
08.2013 - 05.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Jenks
Jenks, OK

Skills

  • Diversity and Inclusion
  • Employee Relations
  • Training leadership
  • Strategic Planning
  • Recruitment Strategies
  • Talent Acquisition
  • Recordkeeping
  • Workforce improvements
  • Brand Awareness
  • Performance Analysis

Timeline

Human Resource Lead

Belk
09.2022 - Current

Team Beauty Lead

Belk
08.2022 - 09.2022

Cosmetic Counter Manager

Belk
05.2017 - 08.2021

Sales Associate

Belk
08.2013 - 05.2017

High School Diploma -

Jenks

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Danielle Billingsly