Hi, I’m
Danielle Bishop
Raleigh,NC
Overview
7
years of professional experience
1
Certification
Work History
Duke University HospitalDurham, NC
Housekeeper Specialist
03.2022 - Current
Job overview
- Maintained cleanliness and sanitation in patient rooms, restrooms, operating rooms, and public areas according to hospital hygiene standards.
- Disinfected high-touch surfaces to minimize infection risks and support patient safety.
- Handled biohazard waste disposal in compliance with safety and hospital protocols.
- Restocked supplies such as hand sanitizer, soap, paper towels, and linens.
- Collaborated with nursing and environmental services staff to ensure a clean and safe environment.
- Responded promptly to housekeeping requests from staff and patients.
Harris TeeterDurham, NC
Pharmacy Technician
10.2018 - 09.2019
Job overview
- Assisted pharmacists in preparing and dispensing prescription medications to customers in a fast-paced retail environment.
- Accurately entered prescription and insurance information into the pharmacy system.
- Processed third-party insurance claims and resolved billing issues to minimize customer delays.
- Maintained inventory by restocking medications, checking expiration dates, and ordering supplies as needed.
- Provided excellent customer service by answering questions, managing pickup and drop-off, and resolving concerns.
- Complied with all HIPAA regulations and company policies regarding patient confidentiality and safety.
- Prepared prescription labels, counted and measured medications, and packaged prescriptions for pickup.
Education
Durham Technical Community CollegeDurham, NC
Associate's degree from Political Science
Durham School Of The ArtsDurham, NC
High school diploma
06.2015
Skills
- Medication Dispensing
- Prescription Data Entry
- Customer Service & Communication
- Insurance Billing & Claims Processing
- Pharmacy Inventory Management
- HIPAA Compliance
- Attention to Detail
- Multitasking in Fast-Paced Environments
- Cash Handling & POS Systems
- Team Collaboration
- Problem Solving
- Basic Pharmacology Knowledge
- Training Support / Peer Mentoring
- Time Management
- Infection Control & Sanitation
- Deep Cleaning & Disinfecting
- Medical Waste Disposal
- Room Turnover Efficiency
- Detail-Oriented Cleaning
- Knowledge of Cleaning Chemicals/Equipment
- Time Management & Scheduling
- Patient Privacy & Professional Conduct
- Teamwork in Healthcare Settings
- Safety Compliance (OSHA Standards)
- Stocking & Supply Replenishment
- Adaptability to Shifts & Emergencies
- Communication with Healthcare Staff
Certification
Pharmacy Technician registered
Timeline
Housekeeper Specialist
Duke University Hospital
03.2022 - Current
Pharmacy Technician
Harris Teeter
10.2018 - 09.2019
Durham Technical Community College
Associate's degree from Political Science
Durham School Of The Arts
High school diploma