Danielle Blanda

Outdoor Landscape and Hardscape company with a database of about 300 clients and 15 vendors.

• Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
• Maintained electronic and paper filing systems for easy retrieval of information.
• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
• Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
• Reconciled account files and produced monthly reports.
• Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
• Optimized budget management by monitoring expenses, negotiating supplier contracts, and identifying cost-saving opportunities.
• Managed payroll processing for up tp 5 staff members, ensuring accuracy and timely disbursement of salaries.
• Streamlined appointment scheduling for executives, optimizing their daily agendas for maximum productivity.

Physical Therapy company providing in home services for about 50 patients.

• Oversaw medical billing operations, ensuring compliance with regulations and accuracy in claims processing.
• Analyzed financial data to identify trends, discrepancies, and opportunities for revenue enhancement.
• Worked with customers to develop payment plans and bring accounts current.
• Increased patient satisfaction by addressing billing inquiries promptly and professionally.
• Reduced denied claims through diligent review, correction, and resubmission of errors.
• Enhanced revenue cycle management by overseeing timely and accurate claims submission.
• Maintained up-to-date knowledge of regulatory changes impacting medical billing practices to ensure ongoing compliance within the organization.

Large Physical Therapy and Fitness practice with 5 locations, 17 providers, and 40 additional staff members.

• Directed administrative operations to enhance organizational efficiency and streamline processes.
• Developed policies and procedures to ensure compliance with healthcare regulations and standards.
• Managed vendor relationships, negotiating contracts to achieve cost-effective solutions for the organization.
• Led a team of 9 administrative professionals to ensure smooth daily operations and excellent customer service.
• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
• Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
• Maintained accurate financial records by regularly reconciling accounts receivable ledgers.
• Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
• Identified opportunities for process improvement, implementing changes that led to increased productivity and cost savings.
• Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
• Managed daily administrative tasks to ensure smooth operations within the medical office environment.
• Addressed and remedied all patient or team member issues.
• Maintained up-to-date knowledge of healthcare regulations and policies, ensuring the practice remained in compliance at all times.
• Increased revenue by optimizing billing processes and ensuring timely collection of payments from both patients and insurance companies.
• Developed close working relationships with front office and back office staff.
• Managed expense reporting and reimbursement processes efficiently.
• Reviewed vendor invoices for appropriate documentation and validity prior to payment.
• Prepared vendor invoices and processed incoming payments.
• Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.