Danielle Boyd
Mayfield,KY
Summary
I consider myself a hardworking, responsible, detail oriented, caring individual. I have experience in fast food retail, store retail, production, healthcare, and cleaning services. Through these experiences I have gained different skills such as customer service engagement, interactive communication , team building, planning and coordination, organization and time management, active listening, CNA/CPR certified caregiving skills, and so on. I believe when it comes to your job or career as an employee you should do your best to use your skills and experiences to help the employer achieve their goals. As a worker for your company I will work hard, be reliable, motivated, and do whatever it takes to remain an awesome employee.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
CNA
Veteran Directed Care Program
07.2023 - Current
- Assisted patients with daily living activities to enhance comfort and independence.
- Provided emotional support and companionship to improve patients' mental well-being.
- Facilitated communication between patients, families, and healthcare providers to address concerns effectively.
- Checked the patient's vitals, such as temperature, blood pressure, and blood sugar levels. Helped with medications.
- I cared for a veteran client with muscular dystrophy.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Cook meals, run errands such as to the store, help the client to doctor's appointments, and clean house.
CNA/Caregiver
Private Caregiving
06.2022 - 07.2023
- Assisted patients with daily living activities to enhance comfort and independence.
- Provided emotional support and companionship to improve patients' mental well-being.
- Facilitated communication between patients, families, and healthcare providers to address concerns effectively.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Cook meals, run errands such as the grocery store, help the client to doctor's appointments, and clean the house.
House Cleaner/House Keeper
My Own Services
- Performed thorough cleaning and sanitization of residential spaces, ensuring high standards of cleanliness.
- Utilized various cleaning tools and supplies to maintain efficiency and effectiveness in tasks.
- Organized and prioritized daily cleaning schedules to enhance workflow and productivity.
- Adapted to client preferences for customized cleaning approaches, improving customer satisfaction.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Deep cleaned baseboards, walls, doors, ceilings, ceiling fans, windows, floors, appliances, and furniture; dusted, did dishes and laundry, scrubbed toilets and tubs, made beds, straightened, took out the trash, vacuumed furniture, and cleaned behind furniture and appliances, etc.
CNA
Mills Manner and Green Acres
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Monitored vital signs and documented changes in patient conditions for care team review.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Transported patients between rooms and appointments or testing locations.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
Production
Mayfield Consumer Products
- Updated management and clients on progress of production.
- Sorted materials for scanning to meet production goals.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Collaborated with team members to streamline workflow and improve productivity.
- Prepared reports and technical documentation of day-to-day production processes.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Adapted quickly to changes in production schedules, ensuring flexibility in operations.
- Made candles, boxes, labeled jars, stacked pulp, and set wicks.
Personal Care Aide
Active Day
10.2019 - 12.2021
- Assisted clients with daily living activities, ensuring comfort and safety.
- Maintained cleanliness and organization in client environments for optimal care.
- Monitored client health conditions and reported changes to supervisors promptly.
- Provided emotional support and companionship to enhance client well-being.
- Documented care provided accurately in client records for accountability.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Improved client satisfaction by providing personalized care and attention to their specific needs.
- Developed strong relationships with clients and families, resulting in trust and effective communication.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Safely Transferring
- I cleaned the house, ran errands like going to the grocery store, and helped a client with doctor appointments, etc.
Team Member
Ruler Foods
- Provided exceptional customer service to enhance shopping experience.
- Operated cash register efficiently, processing transactions accurately and quickly.
- Maintained cleanliness and safety standards throughout the store environment.
- Adapted to fast-paced work environment while maintaining attention to detail.
- Engaged with customers to address inquiries, fostering positive relationships and loyalty.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Assisted with inventory counts and stocking of merchandise.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Crew Team Member
Taco Bell
- Operated cash register and handled customer transactions efficiently.
- Prepared food items according to Taco Bell standards and procedures.
- Worked well with teammates and accepted coaching from management team.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
- Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.
- Demonstrated versatility by cross-training in multiple stations, allowing for increased flexibility during busy periods.
Education
High School Diploma -
Mayfield High School
Mayfield, KY05-2019
Skills
- Four years of computer and business classes in high school
- Excellent interactive oral and written communication skills
- Customer service/Customer engagement
- Have been CPR and First Aide certified (Needs to be renewed)
- Certified Nursing Assistant
- Planning and Coordination
- Organization and Time management
- Active Listening
Certification
Licensed SRNA certification - issue date 07/05/2022
License Status: Active
Timeline
CNA
Veteran Directed Care Program
07.2023 - Current
CNA/Caregiver
Private Caregiving
06.2022 - 07.2023
Personal Care Aide
Active Day
10.2019 - 12.2021
House Cleaner/House Keeper
My Own Services
CNA
Mills Manner and Green Acres
Production
Mayfield Consumer Products
Team Member
Ruler Foods
Crew Team Member
Taco Bell
High School Diploma -
Mayfield High School