Danielle Brantome
Pleasant Hill,CA
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
32
32
years of professional experience
1
1
Certification
Work History
General Manager
Staples
Pleasant Hill, CA
12.2021 - 06.2024
- Developed strategies that boosted sales by 15% for two consecutive years.
- Regulated costs to adhere to budgetary forecasts.
- Led team development to attain operational excellence.
- Achieved top five ranking nationwide in 2022 by boosting Print and Marketing sales.
- Achieved exceptional inventory results consecutively in 2022 and 2023.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Merchandise Manager
Macy's
Concord, CA
08.2019 - 11.2021
- Managed merchandising across Home, Kids, and Ready to Wear.
- Analyzed resources for inventory planning and execution.
- Managed daily delivery of customer service metrics.
- Ensured efficient functionality of OMNI.
- Managed store personnel in order to meet staffing requirements while staying within budget.
- Guided the layout and organization of merchandise in-store, optimizing space for product visibility and customer flow.
General Manager (GM)
Shapes Fitness For Women
Concord, CA
06.2018 - 07.2019
- Managed all aspects of day-to-day activities in the health club.
- Handled and mitigated all issues related to member billing.
- Expanded gym's membership base to ensure constant growth.
- Managed building upkeep and addressed issues.
- Contributed to developing marketing plans.
- Handled selection process for group instructors.
Store Manager
Hobby Lobby
Concord, CA
02.2014 - 03.2018
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Established customer service standards and monitored staff compliance.
- Monitored inventory levels and placed orders to restock shelves.
- Assessed operational efficiency of the store's departments.
- Recruited, trained and supervised new employees.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
Assistant Store Manager
Kohl's Department Stores
Brentwood, CA
07.2006 - 02.2014
- Managed profitable retail execution for assigned departments.
- Consistently achieved annual sales growth for seven years.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Ensured compliance with all safety regulations throughout the store premises.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
Store Manager
Burlington Coat Factory
Hayward, CA
05.2003 - 07.2004
- Oversaw activities ensuring profitable execution of $15MM retail operation.
- Led a team of 85 across management and hourly positions.
- Ensured compliance with safety regulations and company policies.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
Assistant Store Manager/Merchandise Team Manager (MTM)
Macys West
Newark, CA
10.1995 - 05.2003
- Directed merchandising for Home, Kids, and Ready to Wear departments.
- Maintained pricing accuracy consistently.
- Coordinated staff schedules and other labor activities to foster seamless delivery of service.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Assistant Store Manager
Wal-Mart Stores Inc
Union City, CA
10.1992 - 10.1995
- Oversaw financial operations with yearly revenue of up to $60MM.
- Achieved budgeted sales targets successfully.
- Directed training of store staff using company best practices.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw vendor relationships ensuring product integration.
Skills
- Operational Excellence
- Financial Acumen
- Profit and loss accountability
- Budgeting and cost control strategies
- Sales Proficiency
- Inventory Control
- Customer Service Excellence
- Top talent recruiting, hiring, and retention
- Leadership and team building
- Staff training/development
Certification
- Certified Personal Trainer-NASM
- Senior Fitness Specialist
- CPR certified
- AED
- First Aid
Timeline
General Manager
Staples
12.2021 - 06.2024
Merchandise Manager
Macy's
08.2019 - 11.2021
General Manager (GM)
Shapes Fitness For Women
06.2018 - 07.2019
Store Manager
Hobby Lobby
02.2014 - 03.2018
Assistant Store Manager
Kohl's Department Stores
07.2006 - 02.2014
Store Manager
Burlington Coat Factory
05.2003 - 07.2004
Assistant Store Manager/Merchandise Team Manager (MTM)
Macys West
10.1995 - 05.2003
Assistant Store Manager
Wal-Mart Stores Inc
10.1992 - 10.1995
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