Summary
Overview
Work History
Education
Skills
Timeline
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Danielle Brill

Londonderry,OH

Summary

Proven leader with extensive experience at Steak N Shake, adept in strategic planning and performance management. Excelled in fostering customer relationships and enhancing team performance through effective conflict resolution and cross-training. Demonstrated reliability and the ability to maintain safety standards. Skilled in marketing and handling weights, showcasing a balance of hard and soft skills.

Overview

7
7
years of professional experience

Work History

Manager

Steak N Shake
03.2014 - 03.2019
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Cross-trained existing employees to maximize team agility and performance.
  • Accomplished multiple tasks within established timeframes.
  • Reading and understanding written material such as time and duty schedules.
  • Working rapidly and accurately under the pressure of deadlines.
  • Working quickly without accidents while at the same time being attentive to the quality of others work.
  • Receives supply deliveries and ensure proper storage of shipment after delivery.
  • Reading and following instructions in regard to safety data sheets for hazardous chemicals.
  • Applying sanitation principles to safeguard food against spoilage and waste.

Server

Steak N Shake
05.2012 - 05.2014
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Set up dining room for service
  • Set up and prepare salad and side station
  • Used proper cleaning solutions to clean tables and counter.
  • Setting up glasses, silverware, dishes, trays and condiments in dining area.
  • Standing and walking to clear tables and carrying of heavy dishes for several hours or more at a time.
  • Sweeping and Mopping floors repetitively in high traffic areas such as dinning room, entry ways and other areas.

Production Worker

Steak N Shake
05.2012 - 03.2014
  • Resolved issues quickly to maintain productivity goals.
  • Set up and break down station with correct utensils.
  • Followed food preparation such as weigh, measure and assemble ingredients according to recipes.
  • Portion food items into standard serving sizes using proper utensils.
  • Prepares sandwiches, hot sides and simple cold desserts.
  • Places correct sandwiches on plates and correct plates on trays for service.
  • Reading and following instructions on menus, recipes, and/or basic work instructions.
  • Following label directions in using cleaning or disinfecting/sanitizing agents.
  • Moving kitchen equipment such as stand mixer, weight scales and vegetable slicer to clean spaces behind and under such equipment.
  • Scrubbing heavy cooking utensils such as mixing bowls and pots.
  • loading and operating a continuous conveyor belt feeding dishwasher.
  • Cleaning walk in refrigerators/freezers in a food handling organization.
  • Emptying trashcans containing food scraps and waste.

Education

Associate of Arts - Culinary Arts

Auguste Escoffier School of Culinary Arts
Boulder, CO
03.2022

Skills

  • Marketing
  • Performance Management
  • Strategic Planning
  • Policy Implementation
  • Dexterity and Safety
  • Use and Maintain Tools and Equipment
  • Interpret Instructions, Specifications
  • Reliability And Dependability
  • Handle Weights and Loads

Timeline

Manager

Steak N Shake
03.2014 - 03.2019

Server

Steak N Shake
05.2012 - 05.2014

Production Worker

Steak N Shake
05.2012 - 03.2014

Associate of Arts - Culinary Arts

Auguste Escoffier School of Culinary Arts

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Danielle Brill