Danielle Brisceno
La Quinta,CA
Summary
Dynamic Safety & Security Supervisor at Westin Desert Willow with expertise in risk assessment and incident investigation. Proven track record in developing security protocols and conducting audits to enhance safety measures. Skilled in policy writing and fostering collaboration among teams, ensuring a secure environment for guests and staff alike.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Safety & Security Supervisor
Westin Desert Willow
Palm Desert, CA
07.2023 - Current
- Educated employees on safe work practices through lectures and demonstrations.
- Maintained records of all safety violations and took disciplinary action when necessary.
- Investigated complaints from customers regarding unsafe conditions or equipment malfunctions.
- Developed and maintained a comprehensive security manual as a reference for all security protocols and procedures.
- Conducted regular security assessments and audits to identify potential vulnerabilities.
- Held routine and surprise drills to keep help security team members practice response plans.
- Completed investigations of security incidents and wrote reports for permanent record.
- Prepared and presented reports on security status and incidents to senior management.
- Reviewed and updated security policies and procedures in response to new threats or changes in the regulatory environment.
- Reviewed security practices prior to events and identified potential weaknesses.
- Interviewed and hired security personnel with strong skill sets and expertise.
- Collaborated with various departments to identify areas requiring additional security measures.
- Inspected fire extinguishers, smoke alarms, sprinkler systems, and alarm systems for functionality.
Safety & Security Officer
G4S Secure Solutions
La Quinta, CA
10.2020 - 07.2023
- Participated in training sessions related to safety protocols and regulations.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Monitored surveillance equipment, identified suspicious activity, and reported incidents to law enforcement.
- Provided friendly and professional assistance to employees, visitors and customers.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Server
Cheesecake Factory Inc
Palm Desert, CA
11.2021 - 04.2023
- Served food and beverages to patrons and immediately remedied issues with orders.
- Trained new employees on restaurant procedures and plating techniques.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Prepared checks, itemizing total meal costs and taxes.
- Monitored dining room for cleanliness and proper set-up at all times.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Education
High School Diploma -
California Polytechnic State University, San Luis Obispo
San Luis Obispo, CA06-2018
Skills
- Safety regulations
- Risk assessment
- Incident investigation
- Policy writing
- Security audits
- Surveillance monitoring
Certification
- First Aid & CPR Certification
- Certified Lodging Security Officer
Languages
Spanish
Limited
References
References available upon request.
Timeline
Safety & Security Supervisor
Westin Desert Willow
07.2023 - Current
Server
Cheesecake Factory Inc
11.2021 - 04.2023
Safety & Security Officer
G4S Secure Solutions
10.2020 - 07.2023
High School Diploma -
California Polytechnic State University, San Luis Obispo