Summary
Overview
Work History
Education
Skills
Interests
Timeline
Hi, I’m

Danielle Britt

Los Angeles,CA
Danielle Britt

Summary

Driven psychology graduate with solid experience in applying psychological concepts to organizational growth, team dynamics, and consumer engagement. Proven track record in account management, talent development, and conflict resolution, complemented by skills in Adobe Creative Suite and social media marketing. Passionate about using research and analytics to boost performance and enrich consumer experiences.

Overview

4
years of professional experience
2
years of post-secondary education

Work History

Apple

Business Expert
07.2024 - Current

Job overview

  • Develops strategic business solutions for SMB clients to drive organizational growth and customer loyalty.
  • Manages key accounts, building long-term partnerships through tailored strategies and proactive communication.
  • Streamlines workflows, coached team members, and aligned individual goals with organizational objectives.
  • Applies CRM insights to inform decision-making and enhance operational efficiency.

Apple

Sales Expert
11.2021 - 07.2024

Job overview

  • Utilized psychological principles to understand consumer motivations, deliver customized solutions, and improve customer satisfaction.
  • Led team development initiatives, facilitated conflict resolution, and supported collaborative problem-solving.
  • Engaged customers with personalized recommendations based on thorough needs assessments.

Education

Loyola Marymount University
Los Angeles

Bachelor of Arts from Psychology
08.2021 - 05.2023

University Overview

  • With Distinction
  • Awarded May 2023
  • Capstone Project: Gender Inequality and Its Impact on Women’s Sexual Health, I examined mechanisms behind gender inequality and it's effect on women's vulnerability to HIV. These mechanisms are examined through a psychological lens, incorporating Bronfenbrenner’s ecological systems theory and concepts of intersectionality.

Skills

  • UX Design
  • Organizational Psychology
  • Consumer Psychology
  • Account Management
  • SMB Strategy
  • Talent Development
  • Mentoring
  • Conflict Resolution
  • Mediation
  • Effective Communication
  • Presentation
  • Adobe Creative Suite
  • Social Media Marketing
  • Content Strategy
  • CRM Systems
  • Data-Driven Insights

Interests

Graphic Design

UX Design

Psychology

Timeline

Business Expert
Apple
07.2024 - Current
Sales Expert
Apple
11.2021 - 07.2024
Loyola Marymount University
Bachelor of Arts from Psychology
08.2021 - 05.2023