Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Danielle Brown

Independence,MO

Summary

  • Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
  • Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Pacsun
Independence, MO
02.2022 - Current
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Reduced financial discrepancies by monitoring credit card sales and deposits.

Associate

Home Depot
Blue Springs, MO
05.2021 - 03.2022
  • Worked varied hours, days, nights and weekends as business needs dictate.
  • Managed customer relations and customer service through daily communication and interaction.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Increased customer satisfaction significantly within department.
  • Provided quotes to customers for purchase of products.

Beauty Advisor

Ulta Beauty Inc.
Blue Springs, MO
03.2021 - 12.2021
  • Processed payments, entering sales in register for prompt customer service.
  • Maintained counter and display areas for cleanliness and organization.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Demonstrated cosmetic application best practices to achieve desired styles.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Education

High School Diploma -

Blue Springs High School
Blue Springs, MO
05.2021

Skills

  • Advertising Techniques
  • Customer Service
  • Sales Monitoring
  • Directing Team Members
  • Sales Strategies
  • Project Management
  • Shrinkage Prevention
  • Timelines and Milestones
  • Cash Deposits and Receipts
  • Overseeing Employees
  • Photography
  • Communication
  • Cosmetics

Timeline

Assistant Manager

Pacsun
02.2022 - Current

Associate

Home Depot
05.2021 - 03.2022

Beauty Advisor

Ulta Beauty Inc.
03.2021 - 12.2021

High School Diploma -

Blue Springs High School
Danielle Brown