Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Danielle Brown

Melbourne,United States

Summary

Conscientious Crew Member with experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Team player comfortable in competitive, fast-paced environments. Effective in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities.

Overview

2
2
years of professional experience

Work History

Associate

Panera Bread
Viera, FL
08.2021 - Current
  • Worked varied hours, days, nights and weekends as business needs dictate.
  • Managed customer relations and customer service through daily communication and interaction.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Increased customer satisfaction significantly within department.
  • Interpreted food order slips per shift to prepare food according to customer orders.
  • Shared information with customers about menu items, preparation methods and ingredients.
  • Operated griddles and Turbo Chef ovens to prepare sandwiches and side items.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Prepared salads, soups and sandwiches for customers.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Prepared and served juices and blended drinks.
  • Followed health, safety, and sanitation guidelines with proper handwashing, food storage, and sanitization.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

Cashier

Wendy's
Indian Harbour Beach, FL
08.2020 - 08.2021
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Maintained cash drawer of $200 or more per shift.
  • Greeted over 55 customers per day.

Sanitation Worker

LeCrave Cafe
Viera, FL
04.2020 - 08.2020
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Kept building spaces premises clean inside and outside.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Handled spills in work and common areas and used proper methods to clean and sanitize each material.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Collected, sorted and disposed of garbage and recycling from production work areas.
  • Maintained spotless restrooms and break rooms with detail-oriented approach and consistent attention.

Education

High School Diploma -

Asheville High School
Asheville, NC
06.2016

Skills

  • Work Planning and Prioritization
  • Customer Service
  • Managing Orders and Deliveries
  • Suggestive Selling
  • Food Handling
  • Cash Drawer Operations
  • Facility and Site Cleaning

Timeline

Associate

Panera Bread
08.2021 - Current

Cashier

Wendy's
08.2020 - 08.2021

Sanitation Worker

LeCrave Cafe
04.2020 - 08.2020

High School Diploma -

Asheville High School

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